John Skopetos

Very professional staff helpful clean bathroom very friendly staff and nice service and waiting room with coffee and water friendly staff and nice service and waiting room with coffee and water More

by gerperez427 Verified Customer Verified Customer

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Reapectful and explain well in details. Good communication. Responsive. Easy to communicate. No issues. Problem solved. Good communication. Responsive. Easy to communicate. No issues. Problem solved. More

by cwc1012002 Verified Customer Verified Customer

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Service was excellent and communication from the service department was second to none. Will be going back department was second to none. Will be going back More

by bb53hfd Verified Customer Verified Customer

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Great service and I felt that I was valued as a customer. It was a positive car buying experience. It was a positive car buying experience. More

by CWLAMPERT54 Verified Customer Verified Customer

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Everybody was great The service was very good. However, the loaner car that I was promised was sold and I did have to wait 15 minutes to get a new loaner car. Other than that, my experience was ve However, the loaner car that I was promised was sold and I did have to wait 15 minutes to get a new loaner car. Other than that, my experience was very good. More

by msal1219 Verified Customer Verified Customer

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John was very professional. Even though my warranty gave me some issues, he was very helpful and found a solution. Even though my warranty gave me some issues, he was very helpful and found a solution. More

by jsfalero81 Verified Customer Verified Customer

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Excellent arrangement of the valet pickup. Courteous drivers for delivery and pickup. Clean comfortable loaner vehicle. Great turnaround on service and recall. Courteous drivers for delivery and pickup. Clean comfortable loaner vehicle. Great turnaround on service and recall. More

by lbs3rd Verified Customer Verified Customer

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I have only had my car for 6 mos and already having problems. I’m not happy with that. Upon picking up my loaner I was told to go outside and find my loaner vehicle #(whatever it was). He should have t problems. I’m not happy with that. Upon picking up my loaner I was told to go outside and find my loaner vehicle #(whatever it was). He should have taken me to my loaner and explained the differences between that and my vehicle. I had to ask people in the parking lot to help me find my loaner. More

by Linda1512000 Verified Customer Verified Customer

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David my advisor very professional, knowledgeable as well as pleasant to deal with. Jon Paul Salesman great as pleasant to deal with. Jon Paul Salesman great More

by Kane Jeong Verified Customer Verified Customer

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This is the third time I have had issues either service I was told to bring my car in at 9 am for service because my horn didn’t work and get liner car I’m on my way and get a call that service service I was told to bring my car in at 9 am for service because my horn didn’t work and get liner car I’m on my way and get a call that service is canceled because they don’t have a loner car You don’t call your client 15 minutes before an appointment I asked to talk to someone and am told they are just someone to give calls Someone else to reschedule would call me back in 15 minutes 45 minutes later I get a call that I’ve been rescheduled for 10 days later I explained that not having a horn is dangerous and I need to talk to supervisor When supervisor isn’t available I ask for their supervisor I’m told they will both call me back At 3:30 pm I drive over to dealer ( which is 30 minutes away) I speak to dealer manager ( who is actually the head supervisor o asked to speak to) He never got message and brings o er the other supervisor who also says never got message I offer to leave car with no loner I’m told I should get car next day They are so sorry and they are going to be on top of this At 1pm next day I have to call to find out status of car I’m told it’s a holiday weekend so part may not come in that day so I’ll have car on Tuesday On Tuesday I call in afternoon They say I’ll have it Wednesday it is returned to my house on Wednesday when I am not home but they say they can’t wait the extra 30 minutes and return it at 4pm because they won’t have a driver then So basically no care to customer, no attention to customer, no follow up with customer And I get call 10 days later if I’m bringing in car for service because they didn’t cancel that appointment More

by towendyward55 Verified Customer Verified Customer

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