Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung | Page 8

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

Contact Me
4.9
127 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

4.9

127 Reviews

Write a Review

127 Reviews of Kelly Hartung

October 22, 2025

Dealership Rating
Employee Rating

Thank you for getting me in and diagnosing the issue. Communication during the fix process was helpful. Turn around time to fix was quick. More

by acpfd28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Eau Claire Nissan responded

Your support means the world to us! We’re so glad we could provide you with a ONEderful experience.

October 19, 2025

Dealership Rating
Employee Rating

My floormat from my 2023 Nisson Rogue (passenger side) was missing after my service appointment at the Eau Claire Dealership. I need it back or a new one for my 2023 Nisson Rogue. It was in like-new con More

by rosem3277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2025

Eau Claire Nissan responded

Hello! We've been holding onto your floor mat for about a month and have made several attempts to get in touch, but haven’t heard back. Please feel free to stop by at your convenience to pick it up. Thank you!

October 09, 2025

Dealership Rating
Employee Rating

Prompt attention to issue. Staff knowledgeable, friendly, helpful. clean and inviting wait area. Timely. Provides clear, concise information about issues. More

by AARAFBEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 25, 2025

Dealership Rating
Employee Rating

We have always had good service from Nissan. Everyone is very helpful and friendly. Service is fast. More

by JSARNSTROM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Eau Claire Nissan responded

Thank you for trusting us with your vehicle! Your satisfaction is what drives us, and we’re so glad to hear we met your expectations!

September 22, 2025

Dealership Rating
Employee Rating

They got us in quickly, even though we hadn't serviced there before. Kelly was a great communicator and kept us updated throughout the process. Love the ability to see what's going on virtually. I high More

by jeanne.semb
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Eau Claire Nissan responded

Thanks for bringing your vehicle to us! We're so glad we could deliver the quality service you deserve. Until next time—drive safely!

September 18, 2025

Dealership Rating
Employee Rating

Got me scheduled quickly--got me in and working on my car right away--kept me updated o progress More

by MARILYN14557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Eau Claire Nissan responded

Thank you for the kind words! We're so glad your experience with us was nothing short of ONEderful. We can’t wait to welcome you back!

September 17, 2025

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff as well as top tier mechanics. They diagnosed my problem and got my Titan running in a descent time frame. Over all I am happy with the service I received. More

by RBOOTH1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Sep 18, 2025

Eau Claire Nissan responded

We’re grateful you chose us for your service needs! It’s always our goal to provide fast, friendly, and reliable care—thank you for being part of the One Automotive family.

September 17, 2025

Dealership Rating
Employee Rating

The service was prompt and Kelly kept me up to date on the progress of my service. Also, Brian Miller worked with me to purchase the car. He was very knowledgable and spent extra time explaining the More

by mskadahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Miller

Sep 18, 2025

Eau Claire Nissan responded

We’re grateful for your visit and kind review! It's our mission to keep you and your vehicle running smoothly. ONEderful service, every time!

September 16, 2025

Dealership Rating
Employee Rating

I had paid for the service check, which was costly, and was only warned about my oil leak. I took my car somewhere closer to home for another look and there are numerous issues with my car that were marked More

by haley.kraemer9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Derleth

Sep 18, 2025

Eau Claire Nissan responded

Haley, please reach out to us directly so we can talk over your visit with us and the other shop. You can reach out service manager at 715-727-8450

September 12, 2025

Dealership Rating
Employee Rating

They did everything on time and they kept me informed about everything all along the way More

by RBIRTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Sep 18, 2025

Eau Claire Nissan responded

Thanks for the amazing review! It was a pleasure serving you, and we look forward to your next visit!

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