Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung | Page 6

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

Contact Me
4.9
133 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

6 yrs, 3 mos

Languages Spoken

English English

4.9

133 Reviews

Write a Review

133 Reviews of Kelly Hartung

March 13, 2026

Dealership Rating
Employee Rating

Knowledgeable staff and very welcoming & friendly. Everyone I dealt with was very helpful and courteous! Keep up the good work. More

by JRSCHOLZE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Eau Claire Nissan responded

Thank you for your kind words! We're thrilled to hear that our staff made your experience enjoyable. We strive to provide excellent service and your feedback motivates us to keep up the good work. We look forward to welcoming you back soon!

March 12, 2026

Dealership Rating
Employee Rating

Bought a new vehicle, air box cover was not secured properly from last oil change which was also done at Nissan. Needed a car in mean time, was not provided a rental car More

by ashleyrose65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your feedback. I apologize for the oversight with your air box cover and the inconvenience of not having a rental car.

March 08, 2026

Dealership Rating
Employee Rating

was not happy to hear the walk in building next door was closed. The service, in some means was impersonal as the 'extra' stuff that was needed to be done, was sent via text message, etc, instead of someo More

by WETSHOES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2026

Eau Claire Nissan responded

Thank you for your feedback. I apologize for the impersonal experience you encountered and understand how important clear communication is. We appreciate your thoughts on adding a personal touch and will work on improving our service. Your satisfaction is important to us.

March 04, 2026

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Employee Rating

Quick to get and very quick with service. No complaints. Loved the video from the tech. More

by pamatv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Eau Claire Nissan responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our quick service and the video from our tech. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!

March 02, 2026

Dealership Rating
Employee Rating

Kelly was very helpful and courteous to us. Everyone that we had to deal with was very nice. More

by ladholcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your kind words! We're thrilled to hear that Kelly and our team provided you with such a positive experience. We strive to offer excellent service, and your feedback motivates us to keep it up. We look forward to welcoming you back soon!

February 28, 2026

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Employee Rating

I have been here for several oil changes/maintenance, and they have always been great to work with. Very friendly and the work is done on time, and I always get a walk through video of everything they did an More

by smithgina1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate our friendly service and thorough maintenance. Our team is dedicated to keeping your vehicle in top shape, and we're glad you enjoy the walk-through videos. We look forward to serving you again!

February 27, 2026

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Employee Rating

Great communication from Kelly during my service and was easy to schedule appointment and courtesy shuttle. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Eau Claire Nissan responded

Thank you for your kind words! We're thrilled to hear that Kelly provided great communication and that scheduling was a breeze for you. Our courtesy shuttle is designed to make your experience even better. We look forward to serving you again soon!

February 25, 2026

Dealership Rating
Employee Rating

Kelly was great. Service was timely and communication was sen in a timely manner. Thanks. More

by KRISKALLSTROM
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Eau Claire Nissan responded

Thank you for your kind words! We're thrilled to hear that Kelly provided you with great service and timely communication. Your satisfaction is our priority, and we look forward to serving you again soon!

February 20, 2026

Dealership Rating
Employee Rating

Fast and courteous staff. Everyone is always so kind. Service is quick and efficient. I would recommend Eau Claire Nissan to anyone looking for repairs in their vehicle. More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg , Brian Johnson

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our fast and courteous staff. Your recommendation means a lot to us. We look forward to serving you again at Eau Claire Nissan!

February 19, 2026

Dealership Rating
Employee Rating

Prompt courteous service. My issue was resolved quickly and I was back on the road in no time! More

by annette.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your kind words! We're thrilled to hear that our team provided prompt service and resolved your issue quickly. Your satisfaction is our top priority, and we look forward to helping you again in the future!

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