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Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

Contact Me
4.9
66 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.9

66 Reviews

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66 Reviews of Kelly Hartung

December 20, 2025

Dealership Rating
Employee Rating

Taken care of quickly and everyone was very friendly. -service was done sooner than expected More

by deedoug
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 14, 2025

Dealership Rating
Employee Rating

Kelly tried to help me but Nissan had no clue what was going on with my vehicle and put in a sensor when needed a new timing belt- thanks but never again I have a Honda for a reason and plan to go back to More

by lgbackus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Derleth

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Dec 17, 2025

Eau Claire Nissan responded

Hi! We're sorry to hear about your experience. We'll make sure to communicate this feedback to our team. Thank you for sharing and we hope to have the opportunity to provide better service in the future at our Honda location. Have a wonderful day!

December 13, 2025

Dealership Rating
Employee Rating

Awesome as always! Ready, organized, communicated, etc.. 1st class every time we visit there. Thank u! More

by thejet39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg

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Dec 17, 2025

Eau Claire Nissan responded

Thank you so much for your kind words! We are thrilled to know that you always have a 1st class experience at our business. It's our pleasure to provide you with top-notch service every time you visit. See you again soon!

December 12, 2025

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Employee Rating

Service department is thorough, efficient , and friendly. A little pricey. Merry Christmas everyone. And a happy New Year. More

by fenner066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Mike Cornell, Nikki Ulberg

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Dec 17, 2025

Eau Claire Nissan responded

Thank you for your kind words! We are committed to providing top-notch services and creating a positive experience for our customers. Happy holidays and cheers to a great New Year!

November 22, 2025

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Employee Rating

Kelly was very professional and helpful, it was a pleasure working with her. Very happy with my experience there. More

by barleyjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Eau Claire Nissan responded

Thank you for your kind words, we strive to provide excellent service and are thrilled that you had a positive experience with Kelly. We look forward to continuing to work with you in the future!

November 22, 2025

Dealership Rating
Employee Rating

They were very knowledgeable and able to explain what my car did need and did not need. along with telling me the reasoning behind it. They took the time to answer my questions. They were great to deal wi More

by jenham1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth

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Nov 25, 2025

Eau Claire Nissan responded

Thank you for sharing your experience! We pride ourselves on providing knowledgeable and transparent service. Our team is always happy to answer any questions and provide the best recommendations for your car's needs. It was a pleasure doing business with you.

November 18, 2025

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Employee Rating

I was very happy that I was able to get my oil changed and tires rotated ,I would recommend this place to my friends. More

by mahlerkim65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Eau Claire Nissan responded

Thank you for your kind recommendation! Our team is dedicated to providing top-notch service and we are delighted to have met your expectations. See you next time!

November 08, 2025

Dealership Rating
Employee Rating

No one ever gets a 5 star review from me. The service was good. They did what they were supposed to do. People were nice. More

by LTRASKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Eder

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Nov 12, 2025

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

October 30, 2025

Dealership Rating
Employee Rating

Kelly is very informative and a great communicator. ..she was very polite and kept me informed during the whole oil change More

by mhassmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

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Nov 05, 2025

Eau Claire Nissan responded

Thanks for the amazing review! It was a pleasure serving you, and we look forward to your next visit!

October 22, 2025

Dealership Rating
Employee Rating

Thank you for getting me in and diagnosing the issue. Communication during the fix process was helpful. Turn around time to fix was quick. More

by acpfd28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 28, 2025

Eau Claire Nissan responded

Your support means the world to us! We’re so glad we could provide you with a ONEderful experience.

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