Kelly Cavanagh
Kelly Cavanagh at BMW of Westlake

Kelly Cavanagh | Page 9

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
212 Reviews
5.0

212 Reviews

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212 Reviews of Kelly Cavanagh

December 04, 2024

Dealership Rating
Employee Rating

The entire new car purchase went very well and I am enjoying my new X3. All personnel I interacted with at the dealership were great, especially my sales associate Kelly Cavanagh. More

by mikebellantoni
Recommend Dealer
Yes
Dec 06, 2024

BMW of Westlake responded

Mike, thank you for sharing your positive experience!

November 24, 2024

Dealership Rating
Employee Rating

The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

November 22, 2024

Dealership Rating
Employee Rating

Amazing service! No pressure and amazing communication from Kelly. She answered every question clearly. Even scheduled my service for my recall and had me in and out More

by GABRIELLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon

Nov 25, 2024

BMW of Westlake responded

Hi Gabrielle, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 01, 2024

Dealership Rating
Employee Rating

Kelly is the consummate salesperson. Immediately responds to calls and texts. I’ve had a lot of high end vehicles and haven’t had an experience as easy and stress free as I had with he More

by MARGORNL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Nov 04, 2024

BMW of Westlake responded

It's experiences like yours that really keep us motivated!

October 22, 2024

Dealership Rating
Employee Rating

Very professional and responsive. The entire process was very easy. I would highly recommend this dealership. More

by DZIGS32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 21, 2024

Dealership Rating
Employee Rating

Overall great experience, Kelly was awesome to work with. She helped with am my needs and was very easy to work with. 10/10 recommend to anyone! More

by mike.mottola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Fejes

Oct 25, 2024

BMW of Westlake responded

Mike, reviews like this give us motivation and help us ensure we provide high-quality care.

October 17, 2024

Dealership Rating
Employee Rating

Bought my new BMW 5X from BMW of Westlake, and they made the experience a pleasant one. Everyone very helpfull, especially Kelly . I was overwhelmed with all the technology and spent some time with Ian who More

by jtcomella62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki , Andrew Shaw, Ian

Oct 19, 2024

BMW of Westlake responded

Thank you so much for your positive comments about BMW of Westlake!

October 05, 2024

Dealership Rating
Employee Rating

Kelly really went out of her way to make the process as efficient and painless as possible. More

by Jhelms3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Oct 12, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

Dealership Rating
Employee Rating

Kelly and Erik were incredible to work with. Excellent customer service. Everyone prodessional and kind Dealership is three hours from our home, it was worth the drive. We'd do it again. More

by A OBRIEN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 06, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

September 21, 2024

Dealership Rating
Employee Rating

I flew to a town I had never been, to a dealership I had never been. To buy a vehicle I had not yet seen. Kelly went above and beyond to insure no detail was missed. I was greeted immediately by a friendly More

by JOSHUA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Delczeg , Alan Fejes

Sep 29, 2024

BMW of Westlake responded

Joshua, reviews like this give us motivation and help us ensure we provide high-quality care.

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