Keith Osier | Page 14

Long history of buying from this dealership for its people that keeps me coming back to buy from a reputable dealer & getting a good deal. people that keeps me coming back to buy from a reputable dealer & getting a good deal. More

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Not very happy with your service my truck was in your shop for 9 weeks still not fixed VERY DISAPPOINTED shop for 9 weeks still not fixed VERY DISAPPOINTED More

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I have been dealing with cortese for over 20 years do I need to say more ? need to say more ? More

by LAWRENCE.FEILER Verified Customer Verified Customer

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I have been a long term Cortese customer. 5 car purchases and only maintained at the dealership. and only maintained at the dealership. More

by jpeg Verified Customer Verified Customer

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Cortese has a very good service department. The 3 service tech’s are always helpful and friendly. The people that work on my truck always do a quality job in an efficient manner. tech’s are always helpful and friendly. The people that work on my truck always do a quality job in an efficient manner. More

by gosman Verified Customer Verified Customer

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Third and final trip to this dealership's service department for a warranty/recall issue with a 2020 Explorer. First time I called ahead and when I got their they told me they would need the vehicle department for a warranty/recall issue with a 2020 Explorer. First time I called ahead and when I got their they told me they would need the vehicle all day so I scheduled an appointment a month in advance. Second time I arrived at 8am and was told that they forgot to order the recall part so I had to reschedule for two weeks later. Third time I stopped in at 8am on my day off but was told there was no courtesy shuttle available to me even though it's listed on their website. Cortese doesn't make loaner cars available to their customers so they told me to either rent a car or just wait all day, assuming they could even get to my car before they closed at 5pm. While none of the service advisors were outright rude to me, to say the service department was either professional or courteous in this situation would be false. More

by bflojg Verified Customer Verified Customer

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I was disappointed that I was charged the higher rate for an oil change than I had been quoted. I had to mention the coupon. an oil change than I had been quoted. I had to mention the coupon. More

by SMPERLET Verified Customer Verified Customer

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Guys always take good care of me and my vehicle. Would not service vehicle anywhere else. Work always gets done in a timely fashion without any surprises. not service vehicle anywhere else. Work always gets done in a timely fashion without any surprises. More

by andrewsjohn839 Verified Customer Verified Customer

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Great Service from Al in service and Kevin Mack Thank Great Service from Al in service and Kevin Mack Thank you as always appreciated. Quick service and accurate service. Love my Ford truck! Thanks Great Service from Al in service and Kevin Mack Thank you as always appreciated. Quick service and accurate service. Love my Ford truck! Thanks again More

by mack.peggy Verified Customer Verified Customer

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Thank you guys , Pat, Darren, Al and all the others at the Service Department for putting up with me and keeping my truck running , really appreciated!!! the Service Department for putting up with me and keeping my truck running , really appreciated!!! More

by cr20 Verified Customer Verified Customer

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