Keith Osier | Page 12

Coryese ford always takes care of our. Car. And every thing gets done right the first time thank you Car. And every thing gets done right the first time thank you More

by steveintini7 Verified Customer Verified Customer

Report | Print

In my five year experience with dealing with Cortese Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience whenever I have to take my car in for service as I am typically made to wait hours for something as straightforward as an oil change. Customer service is consistently very lacking—during my last visit, the service employee was visibly annoyed when he had to call someone for an answer to a simple question about their warranties. When these issues were brought to a “manager,” only excuses were given. To add insult to injury, the car I purchased from them has had nothing but problem after problem after problem, so I will be choosing to take my business elsewhere from now on. I don’t trust this organization to adequately service cars, and would rather even pay more elsewhere (however doubtful that seems) then have to deal with them again. More

by mfantauzzo Verified Customer Verified Customer

Report | Print

Was very please with the service I received. Having been at a previous dealership it was refreshing to be treated so well Having been at a previous dealership it was refreshing to be treated so well More

by DAROBINSON1 Verified Customer Verified Customer

Report | Print

The conversations with the service representatives about the costs of the recommended and optional services were clear and to the point. The reps were also clear about what extra work was required once they the costs of the recommended and optional services were clear and to the point. The reps were also clear about what extra work was required once they were able to look at the car. We needed the vehicle back by a certain time the day after we dropped it off, and Cortese was able to meet our deadline. Good work. More

by bpcooper54 Verified Customer Verified Customer

Report | Print

Nice to work with and frendy do go work go job talk to U nice and get U out on time nice and get U out on time More

by ELIJAHW9478 Verified Customer Verified Customer

Report | Print

Good service, very knowledgeable, friendly staff, my sales person is the easiest to work with that I've ever had. sales person is the easiest to work with that I've ever had. More

by retsof176 Verified Customer Verified Customer

Report | Print

It’s the service department that defines our 5 star rating. Fast, friendly, efficient service by everyone involved with our vehicles. Top quality work. rating. Fast, friendly, efficient service by everyone involved with our vehicles. Top quality work. More

by gosman Verified Customer Verified Customer

Report | Print

the Cortese service department is excellent and always takes good care of their customers and their vehicles I would recommend them for service takes good care of their customers and their vehicles I would recommend them for service More

by a-platt Verified Customer Verified Customer

Report | Print

Transmission problem that the staff was less than communicative about. Not good at answering calls/voicemails and very condescending in regards to The problem and the process of it all. Only brought communicative about. Not good at answering calls/voicemails and very condescending in regards to The problem and the process of it all. Only brought my car here because I had to. Less than professional in the two months I was without my car. More

by jesswhitehouseinterprets Verified Customer Verified Customer

Report | Print

Horrible was lied to Told on phone vehicle was complete Horrible was lied to Told on phone vehicle was complete nothing was taken care of terrible Horrible was lied to Told on phone vehicle was complete nothing was taken care of terrible More

by philipdinato Verified Customer Verified Customer

Report | Print