Keith Nichols

Howard Embden professionalism, and charisma made me want to come back to this dealership he was an amazing sales person and true to his word Howard made this a very nice sales experience to come back to this dealership he was an amazing sales person and true to his word Howard made this a very nice sales experience More

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Received excellent and professional service from Chevist Mitchell! Excellent Service- A very friendly and customer I focused staff, Mitchell! Excellent Service- A very friendly and customer I focused staff, More

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It was a lucky day when I stopped by at the Mercedes-Benz of Silver Spring and met Chevest Mitchell for the first time to talk about a potential new vehicle. I did go to other Mercedes-Benz leaderships close of Silver Spring and met Chevest Mitchell for the first time to talk about a potential new vehicle. I did go to other Mercedes-Benz leaderships closer to where I live, but when the time (finally!) came to buy a new car I didn’t think twice in driving more than one hour so I could close the deal with Chevest. His professionalism, attention and care surpassed of the any other sales’ person I’ve met in the last few months. I highly recommend him and his teams’ services - you won’t be disappointed! More

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I had the most amazing car-buying experience at Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Julian Chin, my sales representative, was phenomenal! He was attentive, patient, and incredibly knowledgeable about the vehicle options. He took the time to ensure all my questions were answered and went above and beyond to find the perfect car for me. Keith Nichols, the Sales Manager, was equally fantastic. His friendly demeanor and transparent communication made the entire process stress-free. I truly appreciated his willingness to work with me to ensure I received the best deal possible. And a special shout-out to May Shine in finance, who made the final steps of the process seamless. She explained everything clearly and made the paperwork a breeze, which I truly valued. If you're looking for a luxury car-buying experience that treats you like family, Mercedes-Benz of Silver Spring is the place to go! This dealership has an outstanding team that genuinely cares about its customers. I highly recommend Julian, Keith, and May to anyone considering! More

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I just bought my first Mercedes from Mileone Silver Spring. Bill was professional and informative, helped us go through the process. The mortgage process was smooth and easy. Thanks for your help. Spring. Bill was professional and informative, helped us go through the process. The mortgage process was smooth and easy. Thanks for your help. More

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They are a low pressure operation and were very helpful in finding the vehicle I wanted, at a competitive price in finding the vehicle I wanted, at a competitive price More

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This is the go to place for a Mercedes Benz in the DMV area - guarantee you won’t be disappointed! Chevist is the best! area - guarantee you won’t be disappointed! Chevist is the best! More

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Chevist Mitchell was great to work with thru the entire buying process. He provides excellent customer buying process. He provides excellent customer More

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We were impressed with the knowledge and service-oriented mind of Chevist right from the first visit to the dealership. We were also impressed with his respect for the customer and for that he did not try t mind of Chevist right from the first visit to the dealership. We were also impressed with his respect for the customer and for that he did not try to be aggressive with us or try to push us to make a decision. Chevist took the time to explain in detail until we were satisfied. We strongly recommend Chevist to anyone who is looking for a car. The most important thing about Chevist was even after he sold the vehicle his approach towards us did not change a bit. More

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My experience at Mecedes Benz Silver Spring was Excellent. Mr Chevitz Mitchell was OUTSTANDING!!!!!He was very knowledgeable, professional, and took his time. He was very meticulous very,very deta Excellent. Mr Chevitz Mitchell was OUTSTANDING!!!!!He was very knowledgeable, professional, and took his time. He was very meticulous very,very detailed. As long as he's selling cars. I will be his client. More

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