Keith Nichols | Page 14

stay away would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewher would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewhere when wanting to buy a vehicle More

Report | Print

Great Experience! Great to work with. Celestin Lovence is the best! We were able to get the price of the car we wanted. The car and color combination we was available o Great to work with. Celestin Lovence is the best! We were able to get the price of the car we wanted. The car and color combination we was available on the lot and the car is beautiful. Awesome car buying experience. More

Report | Print

Won me over with his experience and understanding I went to this delearship after a very bad experience from another won. I have MB one last chanybefore getting my wife a new car. I was close of getti I went to this delearship after a very bad experience from another won. I have MB one last chanybefore getting my wife a new car. I was close of getting her a BMW instead if this didn't work out. Julius came to me and I told him exactly what I want and how I want it. He knew exactly how to get everything thing done in a smooth and fast matter before my trival, which made me very comfortable. He was extremely polite, experienced, and understanding to my needs. Present all the options to me and advised me to the best option without any pressure. My next car will be from him. More

Report | Print

The Best Client Adviser Darryl was the BEST car salesman that I have ever came in contact with. There was no pressure or condescending ways as being a woman it can be trying Darryl was the BEST car salesman that I have ever came in contact with. There was no pressure or condescending ways as being a woman it can be trying when purchasing a car. Yes, I would definitely purch from him in the future and recommend anyone else to give him a try. He is the best! More

Report | Print

Red Carpet Treatment This dealership is very well organized. The sales team, especially Mohammad Talayi was extremely friendly and knowledgeable and took time to thoroughl This dealership is very well organized. The sales team, especially Mohammad Talayi was extremely friendly and knowledgeable and took time to thoroughly review the best options that suit each individuals needs. His pleasant demeanor in tandem with the assistance of management and finance resulted in a timely, efficient, and pleasant transaction. I highly recommend this dealership to everyone. More

Report | Print

My First Mercedes Experience. This was my first experience shopping for a new car in over 10 years. So I was a bit nervous and apprehensive and had my reservations about going thr This was my first experience shopping for a new car in over 10 years. So I was a bit nervous and apprehensive and had my reservations about going through the process. Me going into a Mercedes dealership was last on my to do list. Being curious after viewing a commercial I stopped by on a Monday evening. As a walked up and started looking at the cars salesman Rodrecus Durden approached us and asked if we needed any help. He was so patient and attentive to what I was looking for in a new vehicle. We went out for a test ride on two vehicles. He was also willing to take us out again for a third ride once he shared the list of certified pre-owned cars. I am giving Mr. Durden 5 STARS because he allowed me time to figure out what was best for me without any unnecessary pressure. He took the time to follow-up with me even on his day off. By the end of the week I was leaving the car lot with a 2015 GLA with all the nice extras. Thanks again Rod for your assistance!! More

Report | Print

Excellent Customer Service Everyone worked over and above to provide excellent customer service. Every step of the way made the purchasing process very easy at a very fair pri Everyone worked over and above to provide excellent customer service. Every step of the way made the purchasing process very easy at a very fair price. The entire team truly places customer first. Very happy with my new 2018 GLC. I recommend this dealership to everyone. More

Report | Print

Recent Purchase at MB of Silver Spring I purchased a car from Mercedes Benz of Silver Spring and I had a 5 star experience working with Chiraz Salhi. She was so very responsive and knowled I purchased a car from Mercedes Benz of Silver Spring and I had a 5 star experience working with Chiraz Salhi. She was so very responsive and knowledgeable about the process and went out of her way to make the experience wonderful. The same could be said for our experience working with their finance manager. I highly recommend both of them should you desire a great experience and first class service. More

Report | Print

Outstanding Service! Very pleased with the excellent service we received from Mohammad Talayi, Sales Consultant. Mr. Talayi is very knowledgeable about Mercedes vehicles. Very pleased with the excellent service we received from Mohammad Talayi, Sales Consultant. Mr. Talayi is very knowledgeable about Mercedes vehicles. He explained every detail about the vehicle before and again after we decided to purchase the vehicle. Customer service is number one in determining business with a Dealership, Mohammad and Keith Nichols made that possible. Thank you so much... More

Report | Print

Outstanding! Very impressed with this dealership. This is the purchase of my fourth Mercedes, and the sales assistance and service have been impeccable. James McD Very impressed with this dealership. This is the purchase of my fourth Mercedes, and the sales assistance and service have been impeccable. James McDonald and Terry Nichols were truly exceptional! More

Report | Print