Keith Davis
Keith Davis at Acura of Berlin
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Keith Davis

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
293 Reviews
4.9

293 Reviews

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293 Reviews of Keith Davis

January 01, 2025

Dealership Rating
Employee Rating

Great service, stayed within the advised timeframe, very courteous staff. Would highly recommend this dealership More

by PELINOSILVESTRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy, Brian Roush

Jan 02, 2025

Acura of Berlin responded

Pelino, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

December 31, 2024

Dealership Rating
Employee Rating

Was told one thing and my husband was told another. Wish everyone was on the same page. At the end everything worked out More

by Crystalortiz430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath

Jan 02, 2025

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

December 28, 2024

Dealership Rating
Employee Rating

Hydrated for my car while it was being serviced and the estimated time was spot on! More

by 3HH9VWWM60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy

Dec 29, 2024

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Diaz General Manager 860-829-3787

December 01, 2024

Dealership Rating
Employee Rating

Service Excellence 100%. Keith goes above & beyond, always very professional & detail oriented when explaining the diagnosis of car repairs needed. More

by Denise
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, Denise, and we hope to see you again! Eric Diaz General Manager 860-829-3787

November 27, 2024

Dealership Rating
Employee Rating

Very Professional and prompt. Explains the diagnosis clearly on your vehicle. Completely satisfied with the service! Thanks More

by Wandawootenjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

November 23, 2024

Dealership Rating
Employee Rating

We love Keith! Always nice to see a friendly, familiar face every time we come back. More

by jlhmckenzie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear Keith was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

November 12, 2024

Dealership Rating
Employee Rating

Easy in and out, no issues. Would like help with my radio, but didn’t mention when I was there. More

by cdklotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Nov 12, 2024

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

November 11, 2024

Dealership Rating
Employee Rating

Excellent people kept me informed of the progress with my car and did a very nice job. More

by ADMCALLISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath

Nov 12, 2024

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

November 08, 2024

Dealership Rating
Employee Rating

Very Good service. Friendly people’s .I’m will come back and highly recommended . So please for these service. More

by sonnguyen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

November 08, 2024

Dealership Rating
Employee Rating

Keith is wonderful to work with! He treats your car as his own! You can trust him and the mechanics to do the right thing when it comes to your Acura! More

by RONPAC31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus

Nov 10, 2024

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keith met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

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