Katie Eckman
Katie Eckman at Gordie Boucher Ford of Kenosha

Katie Eckman

Quick Lane Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
55 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Specialties & Trainings

Customer Care Representative

Service Advisor

4.9

55 Reviews

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55 Reviews of Katie Eckman

August 27, 2025

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Employee Rating

I was very impressed with the professionalism and look forward to going back when I need service again. More

by Jbgermantown
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barb Derose

Aug 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re glad to hear you were impressed with the professionalism of our team at Gordie Boucher Ford of Kenosha. Providing a welcoming, professional experience is always our goal, and we look forward to seeing you again whenever your vehicle needs service. Sal Pappalardo General Manager

August 22, 2025

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Simple, fast, and easy service! ! Katie was just the sweetest gal!! Definitely reccomend coming here More

by Julia Duensing
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2025

Gordie Boucher Ford of Kenosha responded

Thank you, Julia, for your wonderful review! We’re so glad to hear your visit to Gordie Boucher Ford of Kenosha was simple, fast, and easy. It’s great to know that Katie made such a positive impression she truly is a valued part of our service team, and your kind words mean a lot. We appreciate your recommendation and look forward to welcoming you back for future service needs! Sal Pappalardo General Manager

August 21, 2025

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It was my first time bringing my car to this location. I wasn't even there. Marty McGee picked up my car and brought it back. Katie did a follow up call. Katie was very friendly and professional as was Ma More

by Speedy
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re glad to hear that your first visit with Gordie Boucher Ford of Kenosha went so smoothly, even without you needing to be here in person! Hearing Marty did a great job handling your vehicle pick-up and delivery, and also to know that Katie’s follow-up call left such a positive impression with her professionalism and friendliness. We appreciate your trust in our team and look forward to providing you with the same convenient, customer focused service on your future visits! Sal Pappalardo General Manager

August 19, 2025

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Katie was amazing and so was Barb from hospitality. My service was done in a timely manner. I did not receive a sticker in the window to remind me of when my next oil change is due. Those are apprecia More

by troemchris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barb Derose

Aug 19, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your feedback! We’re glad to hear that Katie and Barb from our hospitality team made your visit a positive experience and that your service was completed in a timely manner. We appreciate your note about the missing oil change reminder sticker we’ll make sure to address this so future visits include those helpful reminders. At Gordie Boucher Ford of Kenosha, we’re committed to providing both excellent service and convenience for our customers. Sal Pappalardo General Manager

August 19, 2025

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Great service and quality work! I do all my oil changes here and will continue too! More

by JASON.GRUBBS
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Recommend Dealer
Yes
Aug 19, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback! We’re glad to hear you trust Gordie Boucher Ford of Kenosha for all your oil changes and routine maintenance. Providing great service and quality work is what our team strives for every day, and it means a lot that you’ll continue to choose us for your service needs. We look forward to keeping your vehicle running at its best for many miles to come! Sal Pappalardo General Manager

August 16, 2025

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Very nice dealership and with the new building all the people have really stepped up in everyway. More

by DANROUTT
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Recommend Dealer
Yes

Other Employees Tagged: Barb Derose

Aug 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you, Dan, for your review! We’re so glad to hear that you’re enjoying our new state-of-the-art dealership building and noticing how our team has stepped up to make the customer experience even better. At Gordie Boucher Ford of Kenosha, we’re committed to providing top quality service, whether you’re here for vehicle sales, service, or parts. We truly appreciate your support and look forward to serving you for all your automotive needs in the future! Sal Pappalardo General Manager

August 14, 2025

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Everything went smooth and on time we got out of there in a decent time and everything was everything was good More

by PETERWIRTH0312
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Recommend Dealer
Yes
Aug 14, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re happy to hear that everything went smoothly and on time during your visit to Gordie Boucher Ford of Kenosha. Our goal is always to provide efficient, hassle-free service so you can get back on the road quickly. We appreciate your business and look forward to assisting you again in the future. Sal Pappalardo General Manager

August 10, 2025

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Communication was great. Everyone was very professional and friendly. I would definitely return and recommend them to friends and family! More

by Corigage
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Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're glad to hear that communication was great and that our team was both professional and friendly. Your willingness to return and recommend us to friends and family means the world to us. We appreciate your trust and look forward to welcoming you back to Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

August 09, 2025

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Great service. Nice waiting area. Lots of smiles and perfect hospitality. I will have all my service done there. More

by Phillipsp518
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Recommend Dealer
Yes
Aug 11, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're thrilled to hear you enjoyed our great service, comfortable waiting area, and the hospitality from our smiling team. It means a lot to know you plan to have all your service done here at Gordie Boucher Ford of Kenosha. We look forward to welcoming you back and continuing to provide the top-notch care you deserve! Sal Pappalardo General Manager

August 06, 2025

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Employee Rating

Prompt and accurate care of my car Pick up and delivery was fast and easy to use More

by Amandaeckman1999
Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

Aug 07, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review, Amanda! We're glad to hear you received prompt and accurate care for your vehicle, and that our pickup and delivery service was fast and convenient. At Gordie Boucher Ford of Kenosha, we aim to make every service experience as easy and efficient as possible. We appreciate your trust and look forward to assisting you again! Sal Pappalardo General Manager

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