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Katie Eckman
Katie Eckman at Gordie Boucher Ford of Kenosha
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Katie Eckman

Service BDC Specialist

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
10 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

1 yr, 1 mo

4.9

10 Reviews

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10 Reviews of Katie Eckman

March 22, 2025

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Employee Rating

Great job. Keep up the good work had a great experience from the moment I pulled in the service area until I left. Thank you all More

by 06rider_steeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Bradford Titone, Eljiah Goodwin, Karen Cooper, Jessica Beesley, Lauren Haak, Sam Alcazar, Barb Derose, Mel Burges

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Mar 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 07, 2025

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Employee Rating

The dealership picked up the vehicle and checked everything told me the problem was gas that was to rich for the vehicle. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

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Mar 08, 2025

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

March 05, 2025

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Employee Rating

The repair is now completed. I did have to make two visits to get the repair done More

by HLUPA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Sal Pappalardo, Sam Alcazar, Barb Derose , Triston Castro

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Mar 05, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

January 10, 2025

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Employee Rating

Love the service team at Boucher, I would be dead in the water without them. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, Denise Petersen, Lauren Haak, Josh Kapity, Sam Alcazar

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Jan 12, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business, David, and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

January 01, 2025

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Employee Rating

Good service department with very friendly people who are covering all parts of the job done well More

by Tstewart5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin

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Jan 02, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

December 19, 2024

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Employee Rating

I was extremely impressed with the level of service and skill of the two staff members who took care of my car issues. Sydney Weinfurter and Nicholas Hairrell were the best team I could want to provide ex More

by ndk52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sydney Weinfurter, Nicholas Hairrell

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Dec 20, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

December 06, 2024

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Employee Rating

Pick up and delivery is so convenient! Everyone I was in contact with was super helpful and nice ! Definitely will recommend! More

by amandaeckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Petersen, Lauren Haak, Josh Kapity

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Dec 07, 2024

Gordie Boucher Ford of Kenosha responded

Thank you Amanda for your very kind review and using our Pick up & Delivery . We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager 262-697-0700

November 14, 2024

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Best dealership in the business. They make everything easy and stress free. I’ve bought 3 vehicles from them now, and I won’t go anywhere else. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Joseph Leonard, Vaughn Eviston-Jahnke, Denise Petersen, Lauren Haak, Sam Alcazar

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Nov 15, 2024

Gordie Boucher Ford of Kenosha responded

David, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

October 26, 2024

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Employee Rating

I was very impressed with the service of the Service Department. They were on top of things. More

by mhollar773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Duane Henderson, Jessica Beesley, Sam Alcazar

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Oct 27, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

September 28, 2024

Dealership Rating
Employee Rating

Katie and Alfredo (the man not the sauce) were so helpful. Alfredo helped us find the perfect car! More

by amandaeckman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Joseph Leonard, Alfredo Rosales, Lucy Ford, Ranger Ford

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Sep 29, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much, Amanda, for your wonderful review! We are thrilled that Katie and Alfredo had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford of Kenosha! Sal Pappalardo General Sales Manager 262-697-0700

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