Katie Eckman

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re thrilled to hear you’ve had excellent experiences with both our sales and service teams here at Gordie Boucher Ford of Kenosha. We truly appreciate your loyalty and look forward to welcoming you back when it’s time for your next purchase! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear you were pleased with your visit and that Katie provided helpful, pressure free recommendations. At Gordie Boucher Ford of Kenosha, we’re proud to offer competitive pricing, transparent service videos, and a customer experience built on trust. We truly appreciate your feedback and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your feedback! We’re glad to hear you found our team pleasant and enjoyed the comfort of our waiting area, though we apologize that your service took longer than expected & truly appreciate your patience. At Gordie Boucher Ford of Kenosha, we’re committed to providing efficient, high-quality service while keeping our customers comfortable during their visit. We appreciate your patience and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback! We’re glad to hear our team provided friendly service, walked you through the process, and kept you updated while you waited. At Gordie Boucher Ford of Kenosha, clear communication and customer care are always top priorities. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your experience! We’re so glad to hear that Katie made your visit a pleasant one with her attentiveness and great customer service. We also apologize for the initial oversight with the headlamp replacement, but we’re pleased our team was able to quickly resolve the issue and get you back on the road safely. At Gordie Boucher Ford of Kenosha, we’re committed to ensuring every service is completed thoroughly and with care, and we agree Katie is truly awesome! We look forward to welcoming you back and appreciate your continued trust. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear that Katie made your tire replacement smooth, stress-free, and enjoyable. At Gordie Boucher Ford of Kenosha, we pride ourselves on providing fast, helpful, and friendly service, and Katie is a great example of that commitment. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful feedback! We’re thrilled to hear that our maintenance deals help keep your vehicle in top shape, especially with all the driving you do. At Gordie Boucher Ford of Kenosha, we’re committed to providing reliable service and real value so our customers can drive with confidence every day. We appreciate your trust and look forward to seeing you at your next visit! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad our Pick-Up & Delivery service helped you continue working from home without interruption. It’s great to hear that Katie and the rest of our team made the process pleasant and stress-free. At Gordie Boucher Ford of Kenosha, we’re committed to making vehicle service as convenient and customer-focused as possible, and we look forward to helping you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing such wonderful feedback! We’re thrilled to hear that Katie provided a welcoming, professional experience and made sure your concerns were fully addressed. At Gordie Boucher Ford of Kenosha, clear communication, realistic expectations, and attentive care are what we strive for with every customer, and Katie is a great example of that commitment. We truly appreciate your trust and look forward to serving you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback and for highlighting the great customer service you received. We’re glad our team made a positive impression, but we sincerely apologize that the detailing on your vehicle did not meet expectations prior to delivery. At Gordie Boucher Ford of Kenosha, we strive to provide a complete and polished experience from start to finish, and we’ll be sharing your comments with our team to ensure improvements are made. If there’s anything we can do to make this right or turn your experience into a full 5-star one, please don’t hesitate to reach out to me directly Sal Pappalardo, General Manager, at 262-697-0700. We truly appreciate your business and the opportunity to serve you again in the future. Sal Pappalardo General Manager