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Kathy Baker
Kathy Baker at Mccord's Vancouver Toyota

Kathy Baker | Page 5

Repair Service Advisor

Mccord's Vancouver Toyota

10455 Ne 53rd Street
Vancouver, WA 98662

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4.8
65 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

4.8

65 Reviews

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65 Reviews of Kathy Baker

July 26, 2026

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Employee Rating

The team did an exellent job of keeping me posted on the progress. They were very professional and courtesy More

by zacbowl300
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ray Brahm, Marcie Jones

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Jul 26, 2026

Mccord's Vancouver Toyota responded

Thank you for your kind feedback. We’re pleased our team kept you informed during your Toyota RAV4 service and that you found everyone professional and courteous. We look forward to helping you again.

July 26, 2026

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Employee Rating

Had my car all day and didn't get the problem fixed and I was charged around $70, for some rediculous reason More

by Davisp6613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lorena Quintero

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Jul 27, 2026

Mccord's Vancouver Toyota responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly. Thank you again for your input, and we hope to hear from you soon. Sincerely, Lynn Quiding Customer Relations 360 253 5403

July 26, 2026

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Employee Rating

The team great. I appreciate their consideration and professionalism. They do their best to give quality service. More

by traceyflynn.7422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Quintero

Print
Jul 26, 2026

Mccord's Vancouver Toyota responded

Thanks for highlighting our team’s professionalism and consideration. We’re glad to have provided quality service on your Toyota RAV4 Hybrid. We look forward to assisting you again.

July 24, 2026

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Employee Rating

You folks have a great service staff and the waiting room, pick up and drop off service is wonderful. In the past I've had minor issues with sloppy work (missing skid plate bolts and splashed/dripping o More

by bambooadam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2026

Mccord's Vancouver Toyota responded

Hi Thank you for your review, we always want to know if your vehicle is returned to you, and there is something missing or wrong. Please call us right away so we can make it right. We appreciate our customers here at McCord's Vancouver Toyota. Sincerely, Lynn Quiding Customer Relations 360 253 5403

July 24, 2026

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Employee Rating

Very unimpressed. Came in with $29 oil change coupon and walked out with a $1,000 bill. More

by CHDUUS
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 25, 2026

Mccord's Vancouver Toyota responded

Please contact me, so I can go over the services you had preformed. Sincerely, Lynn Quiding Customer Relations 360 253 5403

July 23, 2026

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Absolutely amazing. Always finds a way to fit us into the schedule whether it’s recalls or warranty work. Always bring helpful and communicating effectively More

by nmattison
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Jul 24, 2026

Mccord's Vancouver Toyota responded

Thank you for the five-star review. We’re glad Kathy and our service team could accommodate your recalls and warranty work around your schedule while keeping you informed. We look forward to caring for your Toyota Land Cruiser again.

July 22, 2026

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The Customer service was great and the complementary Uber rides are very much appreciated. Thanks More

by danimal107107
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 22, 2026

Mccord's Vancouver Toyota responded

We’re pleased to hear our team, including Kathy, provided you with great service and that the complimentary Uber rides made your visit easier. Thank you for choosing Toyota for your Land Cruiser’s service. We look forward to assisting you again.

July 21, 2026

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Employee Rating

Kathy is always so great to work with. Communicates every step of the way and makes it easy to get your car worked on More

by natgray
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 21, 2026

Mccord's Vancouver Toyota responded

It’s great to know Kathy provided clear updates and made your Toyota Corolla service effortless. Thank you for recognizing her attentive support. We look forward to assisting you again.

July 21, 2026

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Employee Rating

Whether having our older Prius or newer RAV 4 serviced, the service staff like Kathy Baker and the skilled mechanics who work on our vehicles are all very efficient and professional! That is why my wife an More

by Rltlel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 21, 2026

Mccord's Vancouver Toyota responded

We’re thrilled to hear Kathy and our mechanics delivered such a professional and efficient experience for both your Prius and RAV4 Hybrid. Your loyalty to Toyota means a lot and we look forward to servicing your vehicles again.

July 21, 2026

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Employee Rating

Always great experience. Very efficient. iIt is always great service . I love my Toyota Highlander. More

by fejedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Quintero

Print
Jul 21, 2026

Mccord's Vancouver Toyota responded

Thank you for sharing your experience while in and working with our Service Department. We appreciate our customers here at McCord's Vancouver Toyota. Sincerely, Lynn Quiding Customer Relations

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