Lorena Quintero

Delighted with service from Lorena - courteous, cheerful, helpful and gave useful information to me about my service helpful and gave useful information to me about my service More

by LW Verified Customer Verified Customer

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I go here for scheduled maintenance for my 2024 purchased vehicle. That said, always professional and efficient. vehicle. That said, always professional and efficient. More

by richlrice Verified Customer Verified Customer

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We had our 2024 Toyota RAV4 serviced at this dealership (30,000 mile service). The maintenance service was fine. I found the maintenance service cost (around $200) to be ok but the “recommended” other se (30,000 mile service). The maintenance service was fine. I found the maintenance service cost (around $200) to be ok but the “recommended” other services that would have cost $1000 were annoying, especially the suggested alignment recommendation when I had just had that done at another dealership 5 months ago. I declined all the add on services and now feel I will need to be very cautious about using this dealership in the future. More

by susangpopp Verified Customer Verified Customer

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My family bought its first Rav-4 from McCord's in 2010. We had good service on that vehicle. It has been the same with our 2026 Corolla Cross. Lorena was very helpful with the service coordination for the We had good service on that vehicle. It has been the same with our 2026 Corolla Cross. Lorena was very helpful with the service coordination for the new car. More

by bensonjohnmorris Verified Customer Verified Customer

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Not sure why they told me my truck had a huge oil leak after the oil change! after the oil change! More

by jerryuplinger Verified Customer Verified Customer

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I was very happy with the service. Very quickly done with no hassles. Great work Very quickly done with no hassles. Great work More

by Hayesj95 Verified Customer Verified Customer

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Clean dealership building efficient fast service. Everyone was friendly and checked in the car quickly so I could get back to work. Car was done so fast could have almost waited for it. Everyone was friendly and checked in the car quickly so I could get back to work. Car was done so fast could have almost waited for it. More

by james@andersonglass.com Verified Customer Verified Customer

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More interested in service volume and upselling than actually helping a customer, very frustrating experience and I will not be coming back. actually helping a customer, very frustrating experience and I will not be coming back. More

by bgr221 Verified Customer Verified Customer

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Service reps were courageous and efficient. I expected to wait several hours but service only took about 1/2 hr. I expected to wait several hours but service only took about 1/2 hr. More

by stourtelot Verified Customer Verified Customer

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The initial check in was great! The check in at the service desk was difficult as the representative was arguing with me regarding a coupon which I received in the mail. The pricing The check in at the service desk was difficult as the representative was arguing with me regarding a coupon which I received in the mail. The pricing of the oil change and maintenance was just under $125.00 which did not allow the coupon use. One of the tires was damaged and required replacement, Shaun from Toyota Service provided a price quote $412.00 for one Bridgestone OEM stock tire. I declined due to the cost, I had researched the cost of the tire and found that Toyota Service upcharged me over $100.00. Plus, the tire was not available and had to be ordered. Shaun was angry and extremely rude during our conversation. My husband, dauhter, son in law and I have been long time customers and have purchased multiple vehicles from the dealership. I am very unsatisfiedwith the service provided. More

by SCOTTGIER8 Verified Customer Verified Customer

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