Kathy Baker
Kathy Baker at Mccord's Vancouver Toyota

Kathy Baker | Page 2

Repair Service Advisor

Mccord's Vancouver Toyota

10455 Ne 53rd Street
Vancouver, WA 98662

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4.8
38 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

12 yrs, 6 mos

4.8

38 Reviews

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38 Reviews of Kathy Baker

August 01, 2026

Dealership Rating
Employee Rating

Kathy Baker was amazing! She found that our extended warranty plan was only in my husband’s name, even though we both own the car and I am the primary driver. She told me how More

by CAL1245
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2026

Mccord's Vancouver Toyota responded

It’s great to hear Kathy identified that warranty oversight and guided you through adding your name, saving you $1200 on struts. We appreciate your five-star rating and thank you for trusting us with your Toyota Highlander’s service.

July 30, 2026

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Employee Rating

Purchsed 4 vehicles from McCords so far. Always use them for service. Everyone so far has been very professional and nice. More

by Anythingquilts
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liam Kreuz

Jul 30, 2026

Mccord's Vancouver Toyota responded

Great to know you’ve chosen us for four Toyota vehicles and continued Toyota RAV4 service. Thanks for highlighting our team’s professional and friendly approach; we look forward to assisting you again.

Jul 30, 2026

Mccord's Vancouver Toyota responded

Great to know you’ve chosen us for four Toyota vehicles and continued Toyota RAV4 service. Thanks for highlighting our team’s professional and friendly approach; we look forward to assisting you again. Sincerely, Lynn Quiding Customer Relations

July 28, 2026

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Employee Rating

I love McCords! Thank you to Lori Bonner for helping with my warranty concerns. Sincerely Randall Nelms More

by rleenelms
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Mccord's Vancouver Toyota responded

We’re delighted you had such a positive experience. Kathy was happy to address your Toyota warranty concerns. We hope to assist you again soon. Kind Regards, Lori Bonner Customer Relations Manager 360-360-4758

July 26, 2026

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The team did an exellent job of keeping me posted on the progress. They were very professional and courtesy More

by zacbowl300
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ray Brahm, Marcie Jones

Jul 26, 2026

Mccord's Vancouver Toyota responded

Thank you for your kind feedback. We’re pleased our team kept you informed during your Toyota RAV4 service and that you found everyone professional and courteous. We look forward to helping you again.

July 26, 2026

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Employee Rating

Had my car all day and didn't get the problem fixed and I was charged around $70, for some rediculous reason More

by Davisp6613
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Lorena Quintero

Jul 27, 2026

Mccord's Vancouver Toyota responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly. Thank you again for your input, and we hope to hear from you soon. Sincerely, Lynn Quiding Customer Relations 360 253 5403

July 26, 2026

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The team great. I appreciate their consideration and professionalism. They do their best to give quality service. More

by traceyflynn.7422
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lorena Quintero

Jul 26, 2026

Mccord's Vancouver Toyota responded

Thanks for highlighting our team’s professionalism and consideration. We’re glad to have provided quality service on your Toyota RAV4 Hybrid. We look forward to assisting you again.

July 24, 2026

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You folks have a great service staff and the waiting room, pick up and drop off service is wonderful. In the past I've had minor issues with sloppy work (missing skid plate bolts and splashed/dripping o More

by bambooadam
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 25, 2026

Mccord's Vancouver Toyota responded

Hi Thank you for your review, we always want to know if your vehicle is returned to you, and there is something missing or wrong. Please call us right away so we can make it right. We appreciate our customers here at McCord's Vancouver Toyota. Sincerely, Lynn Quiding Customer Relations 360 253 5403

July 24, 2026

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Employee Rating

Very unimpressed. Came in with $29 oil change coupon and walked out with a $1,000 bill. More

by CHDUUS
Service Price Transparency
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Recommend Dealer
No
Jul 25, 2026

Mccord's Vancouver Toyota responded

Please contact me, so I can go over the services you had preformed. Sincerely, Lynn Quiding Customer Relations 360 253 5403

July 23, 2026

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Employee Rating

Absolutely amazing. Always finds a way to fit us into the schedule whether it’s recalls or warranty work. Always bring helpful and communicating effectively More

by nmattison
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Recommend Dealer
Yes
Jul 24, 2026

Mccord's Vancouver Toyota responded

Thank you for the five-star review. We’re glad Kathy and our service team could accommodate your recalls and warranty work around your schedule while keeping you informed. We look forward to caring for your Toyota Land Cruiser again.

July 22, 2026

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The Customer service was great and the complementary Uber rides are very much appreciated. Thanks More

by danimal107107
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 22, 2026

Mccord's Vancouver Toyota responded

We’re pleased to hear our team, including Kathy, provided you with great service and that the complimentary Uber rides made your visit easier. Thank you for choosing Toyota for your Land Cruiser’s service. We look forward to assisting you again.

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