Katelyn Newsome
Katelyn Newsome at Casey Kia
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Katelyn Newsome

Marketing Team

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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2 Reviews
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2 Reviews

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2 Reviews of Katelyn Newsome

November 09, 2024

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Employee Rating

Charles was great in every way, my wife and I could not of had a better person to help us. I will recommend Charles and Casey Kia to all our friends. We know you have a great service department since we ha More

by Pquimby50
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

July 05, 2024

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Employee Rating

HORRIBLE, HORRIBLE , HORRIBLE. My car get a different expected release date every week for the past 3 weeks … all I’m told is they waiting on a simple window regulator . I could or More

by S.Jay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Delagarza , Jessica does show her sympathy which is appreciated

Jul 05, 2024

Casey Kia responded

Thank you for the review. I apologize for your unsatisfactory experience. We strive to provide five star service! I am happy to help resolve this situation. Feel free to call me direct @ 757-988-2243 to discuss your concern. Sincerely, Ed Colton Service Manager Casey KIA

Jul 05, 2024

S.Jay responded

I called , got no answer or answering machine . Multiple times!

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