Kate Castonguay
Kate Castonguay at Heritage Toyota
Refer Me

Kate Castonguay

Service Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

Contact Me
not yet
rated
60 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

21 yrs, 7 mos

not yet
rated

60 Reviews

Write a Review

60 Reviews of Kate Castonguay

January 24, 2024

Dealership Rating
Employee Rating

Joe and the Heritage team is one of a kind! He found the truck I was looking for (not easy these days) and went out of his way to obtain the accessories needed. Finally, the service team instal More

by sidebyeach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team, and that at they were able to able to help find the exact truck you were looking for, and send you on your way with all of your accessories installed and ready to go! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 03, 2023

Dealership Rating
Employee Rating

Joe Mount was amazing to work with. I felt Joe had actually listened to my priorities in a vehicle and did not go outside my wants. He even took it an extra step to explain his mentalit More

by Erickc1351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Heritage Toyota responded

Erick, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team, and that they were able to help find the perfect new Toyota to fit all of your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 23, 2023

Dealership Rating
Employee Rating

SCAM, Fleeced, Swindled. Amazing sales staff. Vehicle never passed inspection. Heinous amount of work required to bring the certified used car to pass inspection 8 months aft More

by BOB-Lafayette-Outlander2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

October 07, 2022

Dealership Rating
Employee Rating

T0yoa to t HHC hgf yggj ggkkh ggggh. Guy TV ynub 6bbbyvkg ubb y hyyi yyu More

by Haniinah49
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue, Alex Bushey, Adam Wright , Renault talisman

September 21, 2022

Dealership Rating
Employee Rating

Heritage Toyota was on point! Ordered a 4Runner I’ve wanted for a long time and Casey Morrow and team made it happen!! More

by hourigans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Heritage Toyota responded

Sean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Casey and our team, and that they were able to help make purchasing your 4Runner a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 11, 2022

Dealership Rating
Employee Rating

Jason made my first experience buying a car from a dealership easy and as stress-free as possible! He was very knowledgeable and helpful without making me feel overwhelmed or pressured. Highly recomme More

by Jess.spurr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks , Jason Dillon

Jan 11, 2022

Heritage Toyota responded

Jess, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice - We are so pleased to hear that Jason and our team were able to make sure everything went smoothly and was stress free! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 04, 2022

Dealership Rating
Employee Rating

I bought a brand new toyota highlander, 2021. I did not buy from this dealership thank god… I did how ever after 1500 miles have water leaking from console and turned into a rotten egg smell Coming from m More

by Mizzashley2006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

December 06, 2021

Dealership Rating
Employee Rating

Casey morrow went out of his way to help and set up my delivery at lunch, and was very nice and easy to work with! I was very impressed with the no pressure approach. I knew what I wanted and he listened More

by hourigans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Heritage Toyota responded

Sean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Casey and our team to shop for your new Toyota, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 30, 2021

Dealership Rating
Employee Rating

Best Service Ever!!!!!! Thanks everyone lane attendants service advisors technicians parts they are Awesome thanks so much!!!!! Autoshine BDC Thank You Thank you!! Chucky #chuckyfromstowe CFS More

by wch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Admir Ugarak, Franklin Wainwright , Doug Carr, Taylor Josephson, Dana Lawrence, Ryan Moriglioni, Jared Vaughan

Dec 01, 2021

Heritage Toyota responded

Chuck, Thank you for your kind words for our team! We are so glad to hear that you'll be continuing to care for vehicles with us, and we look forward to seeing you again when it's time for your regular maintenance visit, Until then, safe travels!

October 22, 2021

Dealership Rating
Employee Rating

Chuck is the best in the game. He will get you the perfect car and he makes the process of buying a car super enjoyable. More

by kevin
Recommend Dealer
Yes

Other Employees Tagged: Admir Ugarak , Eric Barbour, Doug Carr, Chuck Heingartner, Rob Iandoli, Taylor Josephson, Dana Lawrence, Ryan Moriglioni, Jared Vaughan

Oct 22, 2021

Heritage Toyota responded

Kevin, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Chuck and our staff to shop for your new Toyota, and that they were able to make sure the entire process went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

1
...

Dealership Inventory (259 Vehicles)

new 2024 Toyota Prius Prime car, priced at $43,113
2024 Toyota Prius Prime
new
Reservoir Blue exterior
Automatic
Front-wheel Drive
used 2022 Toyota Highlander car, priced at $38,000
2022 Toyota Highlander
used
Midnight Black Met exterior
Automatic
All-wheel Drive
new 2024 Toyota Tacoma car, priced at $53,390
2024 Toyota Tacoma
new
Blue Crush Metallic exterior
Automatic
Four-wheel Drive
used 2021 Toyota Corolla car, priced at $18,500
2021 Toyota Corolla
used
N/A exterior
Automatic
Front-wheel Drive
new 2025 Toyota Corolla car, priced at $23,924
2025 Toyota Corolla
new
Celestite exterior
Automatic
Front-wheel Drive
used 2022 Toyota Corolla Hybrid car, priced at $20,500
2022 Toyota Corolla Hybrid
used
Black Sand Pearl exterior
Automatic
Front-wheel Drive