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Kassidy Donado
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Kassidy Donado
Service Advisor
Dick’s CJDR of Wilsonville
25600 SW Parkway Center Dr
Wilsonville, OR 97070
12 Reviews
12 Reviews
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12 Reviews of Kassidy Donado
December 14, 2024
The communication from Kassity was not good on the first day I call her to find out about my truck then she texted me back on the next day I called around 4:00 she texted back on Thursday and Friday I decid day I call her to find out about my truck then she texted me back on the next day I called around 4:00 she texted back on Thursday and Friday I decided not to call her to see if she would call me and she did not so then on Monday I call in around noon and she texted back a question about whether I wanted some stuff done and I declined because you were going to charge me 271 for a light bulb and 661 for a battery I picked up the truck on Tuesday and paid for the work and the lady that helped me had to jumpstart my truck and she that I declined a new battery and I told her that they wanted to charge me over 600 hundred dollars and she said I do not blame you I like the place but communication was bad prices were crazy More
by petejmartini
Verified Customer
December 12, 2024
Love the indoor show room. The choice of used cars is excellent, no turds or lemons. Their new car selections are on point. I’ve bought both. The choice of used cars is excellent, no turds or lemons. Their new car selections are on point. I’ve bought both. More
by briancase72
Other Employees Tagged: Tyler Chang
November 29, 2024
There were a few mistakes made during the initial processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. More
by Bruce
Other Employees Tagged: Ryan Rummerfield, Joshua DeLaunay, Drew Pierce
November 25, 2024
The staff at Dick's was great throughout the process of purchasing my slightly used truck. They listened to my needs and negotiated an amazing deal which included adding features to the truck that were a m purchasing my slightly used truck. They listened to my needs and negotiated an amazing deal which included adding features to the truck that were a must have for me. They also repaired cosmetic damages to the truck which would have cost me a few thousand dollars. Everyone was friendly and professional, and I will recommend the dealership to anyone in the market for CDJR. More
by jbaxter17
Other Employees Tagged: Joshua DeLaunay , Shawn, Joe and Ryan in sales
November 05, 2024
Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More
by aphilp00
Other Employees Tagged: Steve Ruff, Drew Pierce, Tyler George, Eric Austin, Kylie Lima, Michael Kinney
October 17, 2024
Kassidy was extremely helpful, considerate & amazing through the whole process! Highly recommend coming to her for service. BEST experience I’ve ever had at a Dealerships Service Department! through the whole process! Highly recommend coming to her for service. BEST experience I’ve ever had at a Dealerships Service Department! More
by Jay Remy
October 07, 2024
Dropped off vehicle the night before service. On day of appointment received no calls or any status. Called dealer day after appointment spoke to Eric was told he would walk out to tech and call On day of appointment received no calls or any status. Called dealer day after appointment spoke to Eric was told he would walk out to tech and call me back in a few minutes. No call… called again spoke to someone else they put me on a few min hold then returned to say vehicle should be done that day. Got a text saying should be done that day as well. Called back as ‘should’ does not say will be ready to pick up…was told I could pick up near 5:30. Overall seems very little effort was taken as at no time was I called and the text message was too ambiguous for me to plan to drive in. Forcing me to make the necessary calls. More
by Gary
Other Employees Tagged: Eric Austin
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