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Kassidy Donado
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Kassidy Donado
Service Advisor
Dick’s CJDR of Wilsonville
25600 SW Parkway Center Dr
Wilsonville, OR 97070
7 Reviews
7 Reviews
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7 Reviews of Kassidy Donado
Verified Customer
November 05, 2024
Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More
by aphilp00
Other Employees Tagged: Steve Ruff, Drew Pierce, Tyler George, Eric Austin, Kylie Lima, Michael Kinney
October 17, 2024
Kassidy was extremely helpful, considerate & amazing through the whole process! Highly recommend coming to her for service. BEST experience I’ve ever had at a Dealerships Service Department! through the whole process! Highly recommend coming to her for service. BEST experience I’ve ever had at a Dealerships Service Department! More
by Jay Remy
October 07, 2024
Dropped off vehicle the night before service. On day of appointment received no calls or any status. Called dealer day after appointment spoke to Eric was told he would walk out to tech and call On day of appointment received no calls or any status. Called dealer day after appointment spoke to Eric was told he would walk out to tech and call me back in a few minutes. No call… called again spoke to someone else they put me on a few min hold then returned to say vehicle should be done that day. Got a text saying should be done that day as well. Called back as ‘should’ does not say will be ready to pick up…was told I could pick up near 5:30. Overall seems very little effort was taken as at no time was I called and the text message was too ambiguous for me to plan to drive in. Forcing me to make the necessary calls. More
by Gary
Other Employees Tagged: Eric Austin
September 27, 2024
Had my car detailed and it was fantastic! They were very thorough. It looks like a new car. They were very thorough. It looks like a new car. More
by john.farley
Other Employees Tagged: Drew Pierce, Tyler George
September 25, 2024
Came in for an oil change, left with an amazing customer service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you g service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you get when you walk through the door. Definitely coming back More
by AALEXANDRE1028
Other Employees Tagged: Drew Pierce, Tyler George, Eric Austin, Kylie Lima, Michael Kinney , Angel Jimenez
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