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Kassidy Donado
Kassidy Donado | Page 3
Service Advisor
Dick’s CJDR of Wilsonville
25600 Southwest Parkway Center Drive
Wilsonville, OR 97070
23 Reviews
23 Reviews
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23 Reviews of Kassidy Donado
October 07, 2024
Dropped off vehicle the night before service. On day of appointment received no calls or any status. Called dealer day after appointment spoke to Eric was told he would walk out to tech and call On day of appointment received no calls or any status. Called dealer day after appointment spoke to Eric was told he would walk out to tech and call me back in a few minutes. No call… called again spoke to someone else they put me on a few min hold then returned to say vehicle should be done that day. Got a text saying should be done that day as well. Called back as ‘should’ does not say will be ready to pick up…was told I could pick up near 5:30. Overall seems very little effort was taken as at no time was I called and the text message was too ambiguous for me to plan to drive in. Forcing me to make the necessary calls. More
by Gary
Verified CustomerOther Employees Tagged: Eric Austin
September 25, 2024
Came in for an oil change, left with an amazing customer service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you g service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you get when you walk through the door. Definitely coming back More
by AALEXANDRE1028
Other Employees Tagged: Eric Austin, Kylie Lima , Tyler George, Angel Jimenez, Michael Kinney, Drew Pierce
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