Kao Chao

Best customer service! I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and vis I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and visiting the dealership to consider buying another Toyota really "sealed the deal" for me to choose Mazda instead. Mazda was courteous, informative, gave me time to look independantly at their car selection, and most importantly, didn't push me into any decisions. The last look at Toyota before making any decisions was awful. The Toyota salesperson descended like a vulture the moment I pulled up. Then, without asking if I needed assistance, proceeded to follow me around telling me facts about their "great deals" that were completely irrelevant and unnecessary, and really had nothing to do with any type of "great deal". I happily went back to Mazda after this experience at Toyota and purchased my new Mazda. Service is just as important as product quality, and Mazda most definitely delivered! Great experience from beginning to end....thank you Mazda of Elk Grove, and thank you Duc Nguyen for your honest, no hassle, and outstanding service! More

by Kristine Verified Customer Verified Customer

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Best customer service! I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and vis I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and visiting the dealership to consider buying another Toyata really "sealed the deal" for me to choose Mazda. Mazda was courteous, informative, and didn't push me into any decisions. This last look at Toyota was aweful. Salespeople decended like vultures the moment I pulled up and didn't even exit my car. Then, proceeded to follow me around telling me facts that were completely irrelevant and unnecessary about their "great deals". I happily went back to Mazda after this and purchased my new Mazda. Service is just as important as product quality and Mazda most definitely delivered! Great experience from beginning to end....thank you Mazda of Elk Grove, and thank you Duc Nguyen for your honest, no hassle, outstanding service! More

by Kristine Verified Customer Verified Customer

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Duc was fantastic. I wish every car purchase was this easy!! He was patient, helpful, and treated us with a lot of kindness. I wish every car purchase was this easy!! He was patient, helpful, and treated us with a lot of kindness. More

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Great service friendly staff. The process was seamless. I recommend this dealer if you want quality mazda service. The process was seamless. I recommend this dealer if you want quality mazda service. More

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I work at a dealership, but I choose to take my car to Mazda Elk Grove because I do like how I’m being treated and taking care of like a family Mazda Elk Grove because I do like how I’m being treated and taking care of like a family More

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Garett and Julian were super helpful, buying your first car without a co-signer is really nerve racking and they assured me and answered any questions I had throughout the whole process, I couldn’t have as car without a co-signer is really nerve racking and they assured me and answered any questions I had throughout the whole process, I couldn’t have asked for a better experience More

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Danny explained the service I was getting done step by step and my car was done on time. step and my car was done on time. More

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Awesome experience my salesman Kevin did an awesome job taking care of my needs awesome taking care of my needs awesome More

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Best dealership experience I’ve ever had. Jaik and the manager in particular were fantastic! Also, the parts department was quick to add a nice upgrade to the exterior of my new Mazda! Jaik and the manager in particular were fantastic! Also, the parts department was quick to add a nice upgrade to the exterior of my new Mazda! More

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I'm not much of a talker but Garrett knows these cars inside and out and is a delight to work with when buying these beautiful cars! inside and out and is a delight to work with when buying these beautiful cars! More

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