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Kamel Bicelis Machado
Kamel Bicelis Machado at Vera Cadillac

Kamel Bicelis Machado

Sales Consultant

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.8
11 Reviews
4.8

11 Reviews

Write a Review

11 Reviews of Kamel Bicelis Machado

July 04, 2025

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Employee Rating

This is my first Cadillac and I want to say it was amazing experience. Eric was amazing helpful and was understanding concerns with my car. And when I pick up my car he explained all the work that More

by Jalf448003
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2025

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 05, 2024

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I chose this dealership based on a customer rating that a random former customer gave to me. She rated their service as top notch. Big kudos to my sales associate Kamel. He was very hands on. And delivered m More

by foladeda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera

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Dec 05, 2024

Vera Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Kamel and all of us at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

November 10, 2024

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Employee Rating

Thank you Anwar Johnson for all your assistance getting both of my trucks serviced today More

by rodriguez2359
Recommend Dealer
Yes

Other Employees Tagged: Anwar Johnson

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Nov 10, 2024

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anwar met your service expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

October 14, 2024

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Employee Rating

Kamel, great person helped me find the best type of payment for the purchase of my new car More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera

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Oct 14, 2024

Vera Cadillac responded

Brian, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Kamel can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

October 09, 2024

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Todo excelente y muy profesionales. . estoy satisfecho y lo recomiendo a otros amigos para negocios en lo adelante More

by raul11decolon
Recommend Dealer
Yes

Other Employees Tagged: Jose Otero, Ulises Soza

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Oct 10, 2024

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

September 26, 2024

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great kind person, quickly found the solution for the payment. highly recommended. The Best seller ever. More

by Maria berger
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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Sep 26, 2024

Vera Cadillac responded

Maria, Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

August 22, 2024

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Employee Rating

Excelente la experiencia amable muy profesional atento una comunicación cordial atento preocupado por hacer sentir bien al cliente More

by m.amor0259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero, Jose Diaz, Moises Ceballos, Nathan Behrent , Baho Agbas

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Aug 22, 2024

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

July 09, 2024

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Employee Rating

Totally would recommend Vera Cadillac to anyone looking for a new or pre owned vehicle great service great customer service More

by rodriguez2359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Ramirez

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Jul 09, 2024

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

April 25, 2024

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Employee Rating

Very helpful straight forward felt comfortable excellent service. Always a little on on the defensive at a car dealer this was 100 percent pleasure Thank you More

by bakertd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos

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Apr 26, 2024

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

March 22, 2024

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Employee Rating

We bought an EV and part of the deal included 2 yrs of free charging with EVgo. They said they set it up, but it took 3 weeks and about 8-10 phone calls with them and Cadillac concierge to get them to sub More

by shamus.hillier
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jose Diaz

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Mar 22, 2024

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jorge Morales General Sales Manager

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