Justin Watts

Everyone was friendly and professional. Love Paul and would by cars through him again and again. Love Paul and would by cars through him again and again. More

by MATT.TRAYLOR Verified Customer Verified Customer

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I love the dealership owners. They were clients of mine. Lisa Niello my friend. I went in knowing what I wanted. When Jaime showed me the card the first one was it. The only They were clients of mine. Lisa Niello my friend. I went in knowing what I wanted. When Jaime showed me the card the first one was it. The only person I remember is Jaime in Mini sales was right on . He went over and above. I sold myself saw what I wanted and Jaime followed me step by step with the sale. Every detail even let me call him after hours if I had questions. I would buy another car because of him. I realize that there’s a price in that car and he could do so much. I didn’t care for when it was time for signing three to five men came one right after the other to sign here sign there within a couple hours. At that point Jaime had done his job. I felt like the other men wanted my signature on everything really not explaining. The exception the very lady who was working out the financing very humble sat and talked about the car. The others like car salesman. With the exception of the Lisa N. and Jaime I wouldn’t would not do again. I also love Mini’s no choice. I really hope that you push Jaime up the ladder he’s a gem and he went overboard for me. I also was amazed at meeting Mr. Genius after the sale. I actually would like him back. He did give me his number if I can find it in all the signing process. A young smart kid who pointed the important things on my car. Well, that’s what I have to say. I really hope you keep Jaime in mind for promoting you would be making a GOOD move! Thank you Josey H. More

by JOSEYSCLIP Verified Customer Verified Customer

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Extremely professional and excellent experience. Everyone was accommodating, straightforward, and transparent. I got an amazing BMW at a great price. Niello rocks! Everyone was accommodating, straightforward, and transparent. I got an amazing BMW at a great price. Niello rocks! More

by OLDHAM79 Verified Customer Verified Customer

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Billy Bonner, Justin Watts, finance, and Andrew Kemp were outstanding in the following; service over the last 16 years (Andrew Kemp), proactive in finding the right vehicle, attentive to my time and finance outstanding in the following; service over the last 16 years (Andrew Kemp), proactive in finding the right vehicle, attentive to my time and finance requests. After 10+ years and 6+ units, Niello is my only stop when replacing my vehicles. Gary Carroll remains a friend to this day. He was my original sales representative. More

by RTINNEYTSSI Verified Customer Verified Customer

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i thought Niello was different, but it was typical dealership experience as you would expect. cheesy, pushy and not great communicators. they also stated the vehicle i purchased was leased by their "C dealership experience as you would expect. cheesy, pushy and not great communicators. they also stated the vehicle i purchased was leased by their "CFO" for 9 months. however, when i got the vehicle, 10 different phones were connected to the bluetooth indicating it was obviously not driven by a single leasee, but was more like a loaner, which they lied about after i asked clearly if it was a loaner. More

by FARHAN Verified Customer Verified Customer

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I'm leaving reviews of my negative experience with Niello Sacramento on every website that will accept it while doing my research for a probable lawsuit in the near future. I purchased a $6,500 6 year/100,00 Sacramento on every website that will accept it while doing my research for a probable lawsuit in the near future. I purchased a $6,500 6 year/100,000 mile extended service agreement in May, 2022 for my 2020 BMW X5. The first time I tried to use it (after the original agreement lapsed) I was told by BMW, NA that it was canceled. I sure didn't cancel it. I contacted them, first by email then certified mail, but have not heard back. Meanwhile, I had to pay $1,800 for the 60k mile service on my car. They do not honor their commitments and flat out refuse to communicate with you. I will see this through and resolve this. I refuse to give them my money without a fight. More

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Highly professional and knowledgeable sales staff who are very good to negotiate with and do a business deal. Honest and straightforward. very good to negotiate with and do a business deal. Honest and straightforward. More

by KINSER.BAYQUEN Verified Customer Verified Customer

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All of the team at Niello BMW provide great service. Ryan is very knowledgeable and responsive. I highly recommend them to anyone looking for a new car or service on their existing BMW. Ryan is very knowledgeable and responsive. I highly recommend them to anyone looking for a new car or service on their existing BMW. More

by KHURST1 Verified Customer Verified Customer

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Very responsive with great follow up. Efficient and organized during the sale process. Would buy again at this dealership and team. Efficient and organized during the sale process. Would buy again at this dealership and team. More

by RAKESHPEER Verified Customer Verified Customer

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Everyone I interacted with was nothing but helpful. Ali was knowledgeable and accessible. I feel I got a decent deal. Ali was knowledgeable and accessible. I feel I got a decent deal. More

by JOHNBARTEL Verified Customer Verified Customer

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