Justin Menzies | Page 11

Peter Larson is the consummate professional. He's responsive, knowledgeable, and not at all pushy. His product knowledge of the Volvo automobiles is off the charts. I was very pleased to work w He's responsive, knowledgeable, and not at all pushy. His product knowledge of the Volvo automobiles is off the charts. I was very pleased to work with someone like him and it made completing the deal like spreading soft butter on bread ... nice and smooth. After my initial visit, we were able to get most of the paperwork done in advance, so I was able to complete the deal and leave with the vehicle in record time. More

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Mabel Matos was an exceptional sales consultant. She made my husband and I feel welcomed and went above and beyond to answer our MANY questions and kept us feeling very please. We were there for sev She made my husband and I feel welcomed and went above and beyond to answer our MANY questions and kept us feeling very please. We were there for several house and never did we feel rushed or experience any negative emotions from her. We are happy customers with Mabel at Volvo of Silver Spring. Can’t wait to pick up my tags and complementary Volvo Yeti tumblers for my husband and I!! More

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Justin is outstanding. He took time to work with me on purchasing a C40 Recharge out of state. He was really knowledgeable and maintained great contact with me through the He took time to work with me on purchasing a C40 Recharge out of state. He was really knowledgeable and maintained great contact with me through the process. I would recommend him and Volvo Silver Spring to anyone in the market for a new vehicle. More

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I bought a VOLVO XC60 from this dealership, and the salesman told me (during the test drive) that it had adaptive cruise control, but that was not the case. This dealership has failed to meet even s salesman told me (during the test drive) that it had adaptive cruise control, but that was not the case. This dealership has failed to meet even substandard requirements for a decent business. Because English is my second language, sales manager Mr. Eddie Reyes on the first day, has been insulting me by repeating the words like “confusion”, “misunderstanding” instead of taking responsibility when there is certainly no confusion about monthly payments. I see it as discrimination toward me. Obviously, they lied to me to sell their car, and I see they abused my trust in Volvo. Unfortunately, the dealership responses so far have shown that the seller is not willing to accept the reality and what does not matter to him is consumer satisfaction. More

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I recently purchased an XC40 from Volvo in Silver Spring and the experience was fantastic. Kirk was great in walking us through the details and working out the logistics. Highly recommended. and the experience was fantastic. Kirk was great in walking us through the details and working out the logistics. Highly recommended. More

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Kirk was amazing! The entire process from initial call, test drive, to purchase, he kept us informed and made sure we had everything we needed for a successful transac The entire process from initial call, test drive, to purchase, he kept us informed and made sure we had everything we needed for a successful transaction! More

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Peter - and the entire Volvo Silver Spring’s Team - was a joy to work with. He was incredibly knowledgeable, patient, and took time to understand what we were looking for. Peter made sure we were comfortable joy to work with. He was incredibly knowledgeable, patient, and took time to understand what we were looking for. Peter made sure we were comfortable every step of the purchasing process. We will be returning to Silver Spring’s Volvo for years to come! More

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Easy. No pressure. We purchased an electric car and a hybrid, so managing inventory and expectations was crucial. Well done! Jebbie Panacheril managed t No pressure. We purchased an electric car and a hybrid, so managing inventory and expectations was crucial. Well done! Jebbie Panacheril managed the C40 sale. Iris Harley managed the XC90 sale. Very pleased with both as well as the streamlined process in all. More

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Volvo Cars Silver Spring is a stellar place to purchase a car -- Jacob was knowledgeable and generous with his time; patient, not pushy with a great sense of humor. Justin clearly explained the process and w car -- Jacob was knowledgeable and generous with his time; patient, not pushy with a great sense of humor. Justin clearly explained the process and was courteous throughout our changes in plans. Wonderful team! More

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I had a great initial phone experience with Mabel Matos. She was unable to be present when I was able to come in but she assured me that her colleague Kirk Daniels would assist equally as well. They deliver She was unable to be present when I was able to come in but she assured me that her colleague Kirk Daniels would assist equally as well. They delivered and were great! More

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