Justin Harmon
Justin Harmon at City Automall Ford
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Justin Harmon

Ford Service Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Justin Harmon

November 04, 2024

Dealership Rating
Employee Rating

Fast service and the truck was ready when it was supposed to be, good communication. More

by VFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

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My vehicle was picked up and delivered. All of the work was covered on warranty. Great staff, great service and in my home town! More

by SMCORBIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 27, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2024

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Justin and his team always go above and beyond to ensure customer satisfaction is at 100%! Thank you to you and your team for all that you do! More

by JAY.PRATT4200
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2024

City Automall Ford responded

Jay, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Dealership Rating
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Audrey got me right in and out and the tech Henry did an awesome job of checking my car over and advised me about a couple of potential problems More

by lonsburyr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2024

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

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Very professional, great customer service. Never felt pressured. They listened to what I was looking for and helped me by the perfect vehicle. More

by KatieP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Castillo , Chad Morris

Sep 06, 2024

City Automall Ford responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Dealership Rating
Employee Rating

Excellent service and always helpful and friendly. We live out of town but we consider City Ford our hometown dealership. More

by dhboilermaker
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 03, 2024

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Friendly, informed salesman. Everyone was very helpful and I’m extremely pleased with my new vehicle. More

by gamblebower
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, Robert Lonsbury

Aug 06, 2024

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2024

Dealership Rating
Employee Rating

We use City Ford for mobile maintenance on our Amazon delivery vans. Their service it top notch! Dorene does a phenomenal job communicating and making sure the job gets done and on time. I would highly r More

by DANNY75
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dorene Trammel

Jul 11, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Thanks again for the recommendation, and have an amazing day!

June 24, 2024

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Employee Rating

The tire rotation and balance was completed in a timely manner and I was notified when finished. That made my vehicle pick up easy More

by nell.smith
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 27, 2024

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Dealership Rating
Employee Rating

Audrey did an amazing job helping me get some tires installed on a few of my cars. Very friendly and professional staff, clean work area, affordable pricing and great deals! More

by Yaboiiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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