Dorene Trammel
Dorene Trammel at City Automall Ford

Dorene Trammel

Mobile Service Administrator

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.8
40 Reviews

City Ford offers me alot of great opportunities. My work is exciting and I love to meet new clients and get to know their individual interests and needs. Outside of work, I am busy viewing car shows and bike shows. I enjoy hiking and camping off the grid as well as finding a new favorite fishing hole!

Dealership Experience

9 yrs, 3 mos

Industry Experience

9 yrs, 3 mos

Specialties & Trainings

SERVICE TECHNICIAN

HAZMAT CERTIFIED

4.8

40 Reviews

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40 Reviews of Dorene Trammel

November 06, 2026

Dealership Rating
Employee Rating

Got me in at my appointment time and began maintenance work immediately. Work was done quickly and professionally. More

by Raherend
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 21, 2026

Dealership Rating
Employee Rating

2 recalls one was fixed other one have to fix the screen before getting backup camera fixed More

by dianaemt
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

City Automall Ford responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 08, 2026

Dealership Rating
Employee Rating

The people were extremely nice and helpful. The service was done in a quick manner. Even for the short time I was sitting in the lounge, which could not have been more than 15 minutes, anybody More

by karanh8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2026

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 02, 2026

Dealership Rating
Employee Rating

They did an awesome job while I waited in the lobby. And was kept informed More

by mb914
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless

Oct 06, 2026

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

September 16, 2026

Dealership Rating
Employee Rating

Always takes great car of me and my car, very happy with the service! Highly Recommend City to anyone More

by Pacifica1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 16, 2026

Dealership Rating
Employee Rating

Talking with Dorene was good. I would like to get some sort of email or text when the service has been done so I know my vehicle is good to go. I very much appreciate the mobile s More

by stucker8
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 18, 2026

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2026

Dealership Rating
Employee Rating

Friendly staff, promted and quick service. They offer a wide range of service. I have never had any problems with their work. More

by Greg H
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Hively

Aug 30, 2026

City Automall Ford responded

Greg, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

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Employee Rating

Prompt , polite service attention . Mobile unit was great rather than driving to and from dealership. Only wish recall parts were made available sooner rather than so far out from noti More

by jillekoski29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2026

Dealership Rating
Employee Rating

City ford has really upped their game got us in and out in short order our Tech Doreen was great and everyone was helpful and friendly a pleasure to do buisness with them More

by gypsegrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garett Blank

Jun 10, 2026

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2026

Dealership Rating
Employee Rating

Something was wrong with my car's electrical system. After I got it back from having 2 recalls done on it. More

by dkreider232
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Armbruster

Apr 11, 2026

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

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