Dorene Trammel
Dorene Trammel at City Automall Ford

Dorene Trammel | Page 4

Mobile Service Administrator

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.8
40 Reviews

City Ford offers me alot of great opportunities. My work is exciting and I love to meet new clients and get to know their individual interests and needs. Outside of work, I am busy viewing car shows and bike shows. I enjoy hiking and camping off the grid as well as finding a new favorite fishing hole!

Dealership Experience

9 yrs, 3 mos

Industry Experience

9 yrs, 3 mos

Specialties & Trainings

SERVICE TECHNICIAN

HAZMAT CERTIFIED

4.8

40 Reviews

Write a Review

40 Reviews of Dorene Trammel

August 27, 2024

Dealership Rating
Employee Rating

Excellent service and always helpful and friendly. We live out of town but we consider City Ford our hometown dealership. More

by dhboilermaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Audrey Gradeless, Robert Lonsbury

Aug 31, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 23, 2024

Dealership Rating
Employee Rating

Im not happy with my experience Wednesday. Doreen is amazing. lee in parts is amazing but Audrey was not my favorite to deal with. No compassion at all under the circumstances that i drove all More

by BETSYJ1203
Recommend Dealer
Yes

Other Employees Tagged: Lee Holliger , Audrey Gradeless

Aug 31, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

August 15, 2024

Dealership Rating
Employee Rating

Dorene and her team are always great! ! As soon as soon we communicate our vans needing service, she is always on it and gets the job done ASAP!! I truly appreciate her and her team for al More

by MALIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2024

Dealership Rating
Employee Rating

We use City Ford for mobile maintenance on our Amazon delivery vans. Their service it top notch! Dorene does a phenomenal job communicating and making sure the job gets done and on time. I would highly r More

by DANNY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon

Jul 11, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Thanks again for the recommendation, and have an amazing day!

June 12, 2024

Dealership Rating
Employee Rating

Dorene . Is very good at what she do. Very knowledgeable I would recommend her to anyone More

by MICHAEL562009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dorene Trammel

Jun 13, 2024

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 08, 2024

Dealership Rating
Employee Rating

Audrey did an amazing job helping me get some tires installed on a few of my cars. Very friendly and professional staff, clean work area, affordable pricing and great deals! More

by Yaboiiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2024

Dealership Rating
Employee Rating

Do a good job of getting me in but the service tech that has worked on my truck the last 2 times is in too much of a rush and doesn’t do a thorough inspection last 2 times I was there my tires did not get a More

by MMILLER1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Holliger

Jun 07, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. When you have an opportunity, please reach out to us at (260) 244-5111 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

May 10, 2024

Dealership Rating
Employee Rating

Great service most of the time except for last visit,,had to bring truck back to have tires turned around. More

by CHUCKIE196951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bowes , Audrey Gradeless, Robert Lonsbury

May 12, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

April 24, 2024

Dealership Rating
Employee Rating

I have purchased 3 new vehicles in the past. 1 from City Chevy and 2 from City Ford. Each experience was good and they treated us fair. In our most recent purchase Joe did a great job closing th More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Roller , Joe Payton

Apr 28, 2024

City Automall Ford responded

Jason, our staff is committed to providing each of our clients with the best automotive experience! Until the next time we meet, take care!

April 07, 2024

Dealership Rating
Employee Rating

I have worked with Dorene at City Ford for over a year. She is one of the most personable and easy to talk to service reps I've ever worked with. More

by Tkleping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

City Automall Ford responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

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