Audrey Gradeless
Ford Express Lane Advisor
City Automall Ford
3040 E Business 30
Columbia City, IN 46725
Dealership Experience
3 yrs, 11 mos
Industry Experience
3 yrs, 11 mos
Languages Spoken
English
117 Reviews
Write a Review117 Reviews of Audrey Gradeless
April 21, 2026
Very nice dealer and awesome people to work with it I would recommend to anyone who looking for a new car would recommend to anyone who looking for a new car More
Other Employees Tagged: Tyler Armbruster, Garett Blank
April 02, 2026
She kept me updated with details on how the investigation was going on the noise my truck was making and even though it wasn’t determined where it was coming from she assured me with paper proof that it was was going on the noise my truck was making and even though it wasn’t determined where it was coming from she assured me with paper proof that it was safe to drive. She is awesome to work with!! More
April 02, 2026
They got the work on my car done in really short time and loaned me a lovely ford explorer ib the meantime loaned me a lovely ford explorer ib the meantime More
Other Employees Tagged: Tyler Armbruster
February 11, 2026
Enjoyed working with our Salesman Brian and had great service after for a couple miner problems. Appreciate when we stopped in to pick up car after having a nail in my tire being repaired that Brian cam service after for a couple miner problems. Appreciate when we stopped in to pick up car after having a nail in my tire being repaired that Brian came over to speak to us asking if we were enjoying out 2024 Ford EdgeST. Hope to continue working with him in the future. And will continue to bring it in for service, oil changes and any other things that may come up. Thank you More
Other Employees Tagged: Brian Schimmel
February 09, 2026
Part was projected in 3-4 days it took 14 days to arrive. Audrey kept is pretty good contact but I was suspicious whether or not the part was actually ordered. Finally, at least three times when calling Ci Audrey kept is pretty good contact but I was suspicious whether or not the part was actually ordered. Finally, at least three times when calling City Ford I was on hold for 10+ minutes and had to call back. I am glad the work was done, but the process was painstaking. More
February 01, 2026
Tyler provided timely and clear communication. The repairs were done as expected. I would ise City Ford again. The repairs were done as expected. I would ise City Ford again. More
Other Employees Tagged: Tyler Armbruster, Ashley Huntley
January 22, 2026
My only confusion was multiple contacts for service, on line, text, email all different folks not communicating with each other. line, text, email all different folks not communicating with each other. More
Other Employees Tagged: Tyler Armbruster, Garett Blank

