Justin Fisher
Justin Fisher at Klaben Ford Lincoln
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Justin Fisher

Financial Services Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.8
70 Reviews

I started in the Automotive industry out of Highschool as a Lot attendant/Detailer in Wasilla Alaska. Moved to Service as a Lube Tech and then later into Auto Sales in 2010. I worked as A salesmen, sales Manager, Business Development Manager and Finance manager throughout the years. I have spent the last 6 years in F&I between Ford, Porsche Audi Volkswagen and Hyundai. My wife and I have 4 children (all Boys) and recently relocated back to Ohio where I spent the majority of my childhood. We have a couple Dogs and love spending time as a family outdoors camping and fishing.

Dealership Experience

8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

4.8

70 Reviews

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70 Reviews of Justin Fisher

April 19, 2025

Dealership Rating
Employee Rating

Just started a new job with a much longer commute—including braving the snow belt in winter—so my little Fiesta just wasn’t going to cut it. I headed to Klaben and worked with Mike Cooney and More

by Rich and Karen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney

April 19, 2025

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I’ve been buying new vehicles every 4 to 5 years since 1983. They provide OUTSTANDING customer service and consistently gone above and beyond my expectations. More

by Stephtodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn, Christine Klaben, Derek Tenney , Rocko is Irreplaceable.

April 14, 2025

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Mike and Klaben have been taken care of my family for years. We won't God anywhere else. More

by WDC1090
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Michael Uzl II

April 10, 2025

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The sales group was very helpful, they go the extra mile. There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience wa More

by tdevans1220
Sales Price Transparency
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Recommend Dealer
Yes
Apr 10, 2025

Klaben Ford Lincoln responded

Tamara, Thank you for your honest feedback. While tough to hear, feedback like yours is necessary for our improvement. We value honest and transparent feedback like yours as it allows us to celebrate our wins and reflect on our failures. I know Justin was able to speak with you directly and he shared your additional feedback with the team. It is clear we failed to properly set expectations as well as make you feel like we are different from any other experience you have had in a dealership. We appreciate the opportunity to regain your confidence and look forward to seeing you next week. In the meantime, if you need anything at all, please feel free to reach out to me at my contact information below. I and the rest of the Klaben organization remain at your service. David Klaben dklaben@klaben.com 330-673-3139 ext 309

April 07, 2025

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Came into purchase a vehicle and they handled everything 5 stars to get me into that vehicle More

by Fordtruck
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Luke Deegan, Gary Iuliano

April 07, 2025

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Employee Rating

Shopped 8 dealers for 3 days, no one gave me the courtesy, professionalism, and great presentation of the dealership and the vehicle like Bo did. Loved how smooth the whole process went No made it More

by mikeherendeen2
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bo Stewart, David Klaben

April 06, 2025

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I truly appreciated how simple they made the process. What I really appreciated was how when I first reached out and make contact with Luke, I made him aware that I was simply doing research and if he wa More

by Mimi.morrison118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Luke Deegan

April 06, 2025

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Had such a great experience with Bo at this Auto store. Was a very smooth informative process for buying my first car. More

by Nichole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bo Stewart

April 02, 2025

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Employee Rating

It was clean and organized People were friendly Didn’t feel highly pressured Would go back More

by Glenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Klaben Ford Lincoln responded

Glenn, Thank you for taking the time to leave us a review. It was great speaking with you this afternoon. While you mentioned there was nothing specific you could point to, that means that we failed to deliver you a "five-star" experience. We value honest and candid comments like yours that tell us what we are doing well and where we need to improve going forwards. Our business model is built on providing a customer experience that can’t be duplicated elsewhere, and in that, we failed you. I and the rest of the Klaben organization look forward to serving you and your vehicle going forwards. Should you ever have any questions or concerns going forwards, my direct contact information is below. David Klaben dklaben@klaben.com 330-673-3139 ext 309

March 31, 2025

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Employee Rating

When walking in, I was greeted by a friendly gentleman named Mike. I told him that I came to see a specific vehicle and showed him the picture and vin. With a smile, he said let me grab the key and I’ll b More

by peterbuilt4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Uzl II

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