Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone | Page 6

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
156 Reviews
4.4

156 Reviews

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156 Reviews of Justin Cottone

August 30, 2025

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Employee Rating

Best experience! Justin was exceptional! My car is running perfectly! I will never go anywhere else! More

by lb24jun
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

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Employee Rating

Replaced the original exhaust system on my 2002 Toyota Tacoma, which was not an easy task. Explained that the work took about 2 hours longer than expected because the old system was badly rusted and reall More

by jeffrey.w0
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Cox

August 25, 2025

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Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

August 22, 2025

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The best place to take care of your car that I have ever experienced….. by far More

by jjrodock
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Service Communication
Recommend Dealer
Yes

August 20, 2025

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Employee Rating

poor communication. New inaccurate statement “customer states”. Work done without my knowledge. Saw it on statement for the first time. More

by Mainer
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Workmanship
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Recommend Dealer
No

August 14, 2025

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The guy charge me for parts and he never call me back yet. He told me he is going to call me once a part arrives. He just use an ink pens and paper and at the end he forgot everything. Iam still waitin More

by meg_nath346
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Recommend Dealer
No

August 11, 2025

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Hi I like work you did my Toyota I am very happy I thank you More

by farahsamatar12345
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Recommend Dealer
Yes

August 05, 2025

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Always pleased with the service. I appreciate how the service reps and techs will take the time to answer all of the questions I may have. More

by gotribe22
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Recommend Dealer
Yes

August 02, 2025

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Employee Rating

Very efficient care. Explained the service and advised us on future care. Thanks JustIN!!!!! We look forward to returning. More

by cjfdmccrea
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Recommend Dealer
Yes

Other Employees Tagged: Friendly and efficient!

July 31, 2025

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Employee Rating

Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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