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Justin Birdwell
Justin Birdwell at Bryan College Station Toyota
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Justin Birdwell

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of Justin Birdwell

February 08, 2025

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Employee Rating

Always a pleasure to have my Rav4 served at BCS Toyota. Ron is the best. More

by JEFF PITBLADO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Tanner Gregory, Tony Rogers

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February 06, 2025

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I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani, Randy Dowling, Bobby Hall, Manny Lopez, Heather Beran, Dustin Holifield, Russell Karli

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Feb 06, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 02, 2025

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Live action about car service is not t up to the level if service as a expected More

by Veeruparu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Bryan College Station Toyota responded

Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly so we can address any concerns and improve for the future. Customer Relations Manager customerservice@purdygroupusa.com

February 01, 2025

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Employee Rating

Great customer care and great car service. Mr. Justin services both of our vehicles and never have a problem. More

by patterson14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Tanner Gregory, Heather Beran, Russell Karli

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Feb 03, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Justin has been taking great care of both your vehicles. We truly appreciate your trust and look forward to continuing to serve you! Customer Relations Manager customerservice@purdygroupusa.com

January 30, 2025

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Employee Rating

In all the years that I have been using the Toyota Dealership for servicing my car, this latest experience was one of the most pleasant I've had. I want to send a shout out to my service advisor, Mr. More

by filogmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche

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Feb 03, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We're so glad to hear that your recent experience was one of the best. We'll be sure to pass along your shout-out to Ron. We look forward to continuing to serve you! Customer Relations Manager customerservice@purdygroupusa.com

January 25, 2025

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Employee Rating

Justin is always courteous, professional and prompt in taking care of my service needs and my vehicle is usually finished in less than the time I expected. More

by WMHUFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Bryan College Station Toyota responded

We are absolutely thrilled to hear about your positive experience with Justin! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

January 09, 2025

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Employee Rating

Great service. Will visit again. Don’t make people leave a 15 word minimum review in the future More

by CYN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall

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Jan 13, 2025

Bryan College Station Toyota responded

Your positive experience is greatly appreciated! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2025

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Ron is a great service advisor. . We were in and out quickly and informed of progress. More

by MEMEJJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche

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Jan 06, 2025

Bryan College Station Toyota responded

We are thrilled to hear that Ron provided great service and got you in and out quickly! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2025

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Employee Rating

Timely, professional, and pleasant, with vehicle delivered on time. And was provided a free water left in vehicle, thank you. More

by BrianN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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Jan 06, 2025

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

Dealership Rating
Employee Rating

Justin does a great job with his customers! I am very pleased with Toyota and their service. More

by scarhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Bryan College Station Toyota responded

Thank you for your kind words and feedback! See you next time! Customer Relations Manager customerservice@purdygroupusa.com

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