Junior Segui

The service department is very professional and helpful. This whole dealership is wonderful and a pleasure to work with. I buy all my cars from Napoli. This whole dealership is wonderful and a pleasure to work with. I buy all my cars from Napoli. More

by lynch2300 Verified Customer Verified Customer

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Perfect. Great hospitality, better people. I was stuck working there for hours and I was adequately helped. Great hospitality, better people. I was stuck working there for hours and I was adequately helped. More

by Teej Scalia Verified Customer Verified Customer

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Service failed to put the correct oil in my car and then insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minim insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minimum 0-30 and that’s for when you live in the north pole. It’s approaching winter and they are killing my engine with this oil that is too thin, it does not properly stick to the components causing excess wear to the engine because of the extra metal on metal contact. While I tried to resolve the issue and speak with the service manager he would not come out and speak to me, they also kept talking about this book which has every piece of info they need for oil changes but would not show me in the book what oil my car actually takes, the service manager kept telling one of the service advisors what to say instead of talking to me directly, coward. Then the service advisor i was talking with insisted that the 0-20 oil in the car was synthetic after they had originally told me it was conventional, they asked what oil i wanted in the car and i said 5-30, and he looks at me and goes “so you wanted full synthetic?” No i don’t i just want 5-30 oil in the car. So you don’t stock conventional 5-30 oil? And you guys call yourselves a dealership with service quality awards so act like it. So you guys claim to do oil changes on all models but then fail to do any of them correctly, and then lie to customers because you want to be cheap. Definitely deserve those awards i guess. More

by YourBiggestHater Verified Customer Verified Customer

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The service was great and explained everything I needed for next service. That’s why I keep coming back. for next service. That’s why I keep coming back. More

by Scales0 Verified Customer Verified Customer

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Excellent honest service. That’s why I continue to only go to Napoli Nissan, I feel such comfort and know my car repairs are top of the line. That’s why I continue to only go to Napoli Nissan, I feel such comfort and know my car repairs are top of the line. More

by JANETTEATLAW69 Verified Customer Verified Customer

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They really went above and beyond to find the right car for me and my budget. I highly recommend this dealership if you need a reliable vehicle at a good price for me and my budget. I highly recommend this dealership if you need a reliable vehicle at a good price More

by fwong4586 Verified Customer Verified Customer

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Service was great and the process didn’t take long I will be bring my truck back. be bring my truck back. More

by Marcus Verified Customer Verified Customer

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Amthank you again allservicecjobs were completed in a timely fashion. And I was informed of all needed services. timely fashion. And I was informed of all needed services. More

by AILEEN_BESS Verified Customer Verified Customer

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Nice ! very good peoples I total recommend napoli Nissan Milford ct best dealer in the town . very good peoples I total recommend napoli Nissan Milford ct best dealer in the town . More

by lmmo Verified Customer Verified Customer

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Every service department in this dealership are the most professional I have experienced. Everytime I call in to make an appointment, they are pleasant and answer every question I have. I wait and have a go professional I have experienced. Everytime I call in to make an appointment, they are pleasant and answer every question I have. I wait and have a good wait. I will only bring my car care service to them because I know they all do a great job. More

by A C Verified Customer Verified Customer

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