Juljan Imeraj

I’m a new customer at Herb Chambers and I’m very impressed with the service. Got an appointment right away and the wait was very comfortable. They showed me a video of the issue and got it fixed rig impressed with the service. Got an appointment right away and the wait was very comfortable. They showed me a video of the issue and got it fixed right away. They also talked thru how I can avoid the issue in the future and offered their services to monitor the situation going forward. Very happy customer! More

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Everything worked out Perry. Excellent service and interactions . The outcome was exactly what was expected Excellent service and interactions . The outcome was exactly what was expected More

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It’s easy to make an online appointment, and I appreciate the reminder text. I am always greeted promptly and advised of services my car may need along with estimates Honestly, I can get maintenance comple the reminder text. I am always greeted promptly and advised of services my car may need along with estimates Honestly, I can get maintenance completed for cheaper elsewhere. (Quoted $817 for front brakes!) It is a good thing my vehicle is equipped with safety sensors, as the hood was not properly latched after service. Once I reached speed after exiting parking lot, I was alerted to the issue on my dash, and I pulled over safely in a parking lot and was able to press the hood closed. More

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Great service as always! I always look forward to having Julian and Brian helping me out with my vehicle. I always look forward to having Julian and Brian helping me out with my vehicle. More

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Julian is amazing. I’m always happy with his service. He take care of my cars need and he makes sure to give the right advice. Thank you Julian I’m always happy with his service. He take care of my cars need and he makes sure to give the right advice. Thank you Julian More

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The experience both started and ended rocky. First, I was told, via text message, that the car I was looking at was at the dealership and ready to view. I drove 30 minutes and then discovered First, I was told, via text message, that the car I was looking at was at the dealership and ready to view. I drove 30 minutes and then discovered the vehicle was not there and never was. They did a great job of apologizing, found a very similar model at another location to secure. Though, they told me it was brand new, coming off the truck and would be delivered the following day. When I got the call that the vehicle arrived, I went in and this vehicle had 237 miles on it....I am not sure that it was right off the truck. I went through the process, and unfortunately had another snafu when it came to registering my vehicle, as that took them 4 days. I am finally all set, but it was not an easy experience. Love the car and the service guy doing my inspection was wonderful. I don't appreciate the "mistruths" or lack of communication when it came to registering the vehicle. I am not sure I would go back again due to the lack of transparency and communication. More

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Amazing experience today at Herb Chambers Toyota of Auburn. Julian was fantastic. In and out for my 10 k service. Highly recommend him. Auburn. Julian was fantastic. In and out for my 10 k service. Highly recommend him. More

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I had an issue with a vehicle I purchased at Herb Chambers Toyota in Auburn and my salesman Joel and Sales manger Dmitri worked continuously until I was satisfied with the outcome Chambers Toyota in Auburn and my salesman Joel and Sales manger Dmitri worked continuously until I was satisfied with the outcome More

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Service center consistently states their inspection sticker machine is down with no notice to appointment holders. I made an appointment three weeks in advance. You need to let me know that you canno sticker machine is down with no notice to appointment holders. I made an appointment three weeks in advance. You need to let me know that you cannot fulfill the requested service before I come in. This has happened about a dozen times over the years across two vehicles. I suspect the machine isn’t down and it’s related to their staffing. Just be honest and drop the deception. Also, don’t make me feel unreasonable when I now must make an appointment with another service center. No apology or solution offered. I will never step foot in this dealership again. Currently looking for a reputable Toyota dealership for my next purchase after buying my last two cars here. Service is important when choosing a dealership. Your level of communication and misrepresentation of available services is unacceptable and you have lost me as a customer. More

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Great service! Work to be performed was clearly explained. A video was presented to show me what the technician was observing. That was a wow! Work to be performed was clearly explained. A video was presented to show me what the technician was observing. That was a wow! More

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