Julie Bakken

All was well with 2 exceptions, both related to the vehicle prep. One tire was low, when the service dept put on the Saxon license plate holders, they misplaced the screws on the rear and substituted vehicle prep. One tire was low, when the service dept put on the Saxon license plate holders, they misplaced the screws on the rear and substituted with non-standard hardware. So now two sets of tools are needed to change the plates. I'll fix it myself, but the two "attention to detail errors" will not help me choose this dealer as my first choice for service. If you can't do the easy things, I wonder how good you are with the more complex tasks. More

by prheitz Verified Customer Verified Customer

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Easy to work with and answered any questions that I had with honest answer. Extremely friendly. Good help is hard to come by these days. Will be going back for our next vehicle with honest answer. Extremely friendly. Good help is hard to come by these days. Will be going back for our next vehicle More

by sk.kinsel Verified Customer Verified Customer

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Friendly, helpful engineers and office staff. Not helpful resolving extended warranty with the third party. Not helpful resolving extended warranty with the third party. More

by dknapp3 Verified Customer Verified Customer

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Purchasing my F-150 at New Brighton Ford had a few hiccups with the truck. Working with the sales team went well and they have been working with me to get the concerns taken care of care of Used hiccups with the truck. Working with the sales team went well and they have been working with me to get the concerns taken care of care of Used vehicles come with used surprises But overall any issues I’ve had they have met head on and taken care of And I appreciate that More

by rk307 Verified Customer Verified Customer

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Very professional, made me feel real comfortable throughout process. Very knowledgeable salesman than answered all my questions throughout process. Very knowledgeable salesman than answered all my questions More

by MIKEP8159 Verified Customer Verified Customer

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Friendly, polite, neat and clean. Helpful, answered my questions, did not take a long time for my service. Helpful, answered my questions, did not take a long time for my service. More

by irisloon99 Verified Customer Verified Customer

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New Brighton Ford has always been our go to for new vehicles. Really wonderful customer service! vehicles. Really wonderful customer service! More

by Katetaylor19 Verified Customer Verified Customer

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Best in Minnesota. .... Best follow up on cars, in Minnesota best plan best options, servicing also .... Best follow up on cars, in Minnesota best plan best options, servicing also More

by G.WMS1014 Verified Customer Verified Customer

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The sales was really good. The finance lady was very good but takes too long. The finance lady was very good but takes too long. More

by PAPAJOE4539 Verified Customer Verified Customer

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They are good people to work with, I received a fair price, and the warranty offer for the used car that I purchased is great. price, and the warranty offer for the used car that I purchased is great. More

by darren.macdonald Verified Customer Verified Customer

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