45 Reviews
Write a Review45 Reviews of James Baker
June 08, 2026
My first time going there. Service advisor was not friendly and it wasn’t a very pleasant experience. I had an oil change and declined tire rotation because the price was aroun Service advisor was not friendly and it wasn’t a very pleasant experience. I had an oil change and declined tire rotation because the price was around $100. Went straight to Discount Tire for a free rotation. Also, I don’t think New Brighton Ford reports service work to Car Fax because I my oil change didn’t show up although some rear wheel covers installed at Apple Ford do show up on Car fax. Will try a different Ford dealer next time. More
Other Employees Tagged: Orlando Benavides, Brett Wahl , I don’t honestly know the name of the service advisor and certainly don’t know who did the oil change. Give the lube guy 5 stars.
April 13, 2026
Wonderful dealership makes you feel like you're one of the family and go over in a beyond for their customers the family and go over in a beyond for their customers More
Other Employees Tagged: Orlando Benavides, Brett Wahl
March 31, 2026
Nice and friendly people! . Good service!, nice cars!, variety of vehicles!. Prices for all kinds of needs. . Good service!, nice cars!, variety of vehicles!. Prices for all kinds of needs. More
Other Employees Tagged: Orlando Benavides, Brett Wahl
March 21, 2026
I had all my issues fixed, and appreciated the concierge pick up service when my vehicle needed follow up attention. Thank you. pick up service when my vehicle needed follow up attention. Thank you. More
Other Employees Tagged: Orlando Benavides
March 20, 2026
I didn't even want to give them 1 star, this was the worst dealership to ever work with. They are refusing to give me paperwork I requested that shows the work that has been performed on a vehicle I jus worst dealership to ever work with. They are refusing to give me paperwork I requested that shows the work that has been performed on a vehicle I just purchased, lack of communication on getting appointments made or updates on vehicle in service. Promises for follow through from the GM that has not happened. You are just another number with this dealership and all they want is your money! Don't do business with them you will regret it! More
Other Employees Tagged: Orlando Benavides , Nathan Bard, GM
March 13, 2026
They did a great job. I like the service there. I also like the dropoff and pickup. I like the service there. I also like the dropoff and pickup. More
Other Employees Tagged: Orlando Benavides, Brett Wahl

