James Baker
James Baker at New Brighton Ford

James Baker

Service Manager

New Brighton Ford

1100 Silver Lake Road NW
New Brighton, MN 55112

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4.5
45 Reviews
4.5

45 Reviews

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45 Reviews of James Baker

June 10, 2026

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Employee Rating

Quality people. Easy to deal with. Would recommend for future service and sales. Top of my list More

by jdbhd95
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2026

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My first time going there. Service advisor was not friendly and it wasn’t a very pleasant experience. I had an oil change and declined tire rotation because the price was aroun More

by JS
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Orlando Benavides, Brett Wahl , I don’t honestly know the name of the service advisor and certainly don’t know who did the oil change. Give the lube guy 5 stars.

April 13, 2026

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Wonderful dealership makes you feel like you're one of the family and go over in a beyond for their customers More

by BIGGROBB57
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl

April 09, 2026

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Friendly and efficient service at a convenient location. We got a satisfactory service in a timely manner. More

by UNIVERSALTRANSITMN
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Recommend Dealer
Yes

April 07, 2026

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James was very knowledgeable and not pushy. He was very nice and pleasant to work with. More

by leahcornell
Recommend Dealer
Yes

March 31, 2026

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Nice and friendly people! . Good service!, nice cars!, variety of vehicles!. Prices for all kinds of needs. More

by edsantillan14
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl

March 21, 2026

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I had all my issues fixed, and appreciated the concierge pick up service when my vehicle needed follow up attention. Thank you. More

by 195pilotpete
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides

March 20, 2026

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I didn't even want to give them 1 star, this was the worst dealership to ever work with. They are refusing to give me paperwork I requested that shows the work that has been performed on a vehicle I jus More

by angela_121004
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Recommend Dealer
No

Other Employees Tagged: Orlando Benavides , Nathan Bard, GM

March 13, 2026

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They did a great job. I like the service there. I also like the dropoff and pickup. More

by hcoverston
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl

March 09, 2026

Dealership Rating
Employee Rating

The location was nice a clean, and the service was quick and easy. The team was great. More

by darbysorensen
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Recommend Dealer
Yes
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