James Baker
James Baker at New Brighton Ford

James Baker | Page 2

Service Manager

New Brighton Ford

1100 Silver Lake Road NW
New Brighton, MN 55112

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4.5
45 Reviews
4.5

45 Reviews

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45 Reviews of James Baker

March 03, 2026

Dealership Rating
Employee Rating

everyone was very polite and helpful. I had asked for help to program my new phone into my vehicle which was done for no charge. bringing my vehicle to me was a special appreciated ser More

by RANDY.TINSEN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl

February 26, 2026

Dealership Rating
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Amazing service. Truck came back washed which was not asked for or expected!! Great Job!! More

by GARETT.CLEMENTS
Service Price Transparency
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Recommend Dealer
Yes

February 24, 2026

Dealership Rating
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Very good experience as always. Very kind professional and helpful. Thanks for taking such good car of my car. More

by mdjmagoo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl

February 11, 2026

Dealership Rating
Employee Rating

Terrible service. Charged $800 to diagnose a problem that was obvious plus $400 to fix More

by stephtom17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Orlando Benavides, Brett Wahl

January 20, 2026

Dealership Rating
Employee Rating

I have determined that New Brighton Ford is communicative, professional and easy to work with. More

by dan.johnson
Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl

January 14, 2026

Dealership Rating
Employee Rating

Friendly, polite, neat and clean. Helpful, answered my questions, did not take a long time for my service. More

by irisloon99
Service Price Transparency
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Recommend Dealer
Yes

December 11, 2025

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Best in Minnesota. .... Best follow up on cars, in Minnesota best plan best options, servicing also More

by G.WMS1014
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl, Julie Bakken , Brent Johnson

November 29, 2025

Dealership Rating
Employee Rating

Fast courteous service. Reliable service. They also told me what they were fixing and the reason why. More

by selutmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl , Brent Johnson

November 21, 2025

Dealership Rating
Employee Rating

can always count on these guys ! my first choice for service on my Ford Edge More

by pmayden
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl , Brent Johnson

November 12, 2025

Dealership Rating
Employee Rating

I'm being sent too many of these surveys from you. Please reduce the amount of them. More

by zwieste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Benavides, Brett Wahl , Brent Johnson

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