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Juan Vasquez
Juan Vasquez at Big Star Hyundai

Juan Vasquez | Page 5

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.6
249 Reviews
4.6

249 Reviews

Write a Review

249 Reviews of Juan Vasquez

February 02, 2025

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Employee Rating

Juan is a great example for how he treats his coustomers he really cares for people and helps in lots of ways I appreciate working with him a lot most wonderful man to work with! More

by SHAFFINA.JOGIE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 02, 2025

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Employee Rating

Excellent Thank you 😊 Hyundai 👍👏 fast efficient loyalty i will recommend my friends and family and relatives. More

by DAVID.COLE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Alex Jones , Kohl Young

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Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 02, 2025

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Employee Rating

Left my car there all day and it wasn’t serviced, then last second was asked if I could keep it there another day More

by grantpalmquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 05, 2025

Big Star Hyundai responded

Thank you for your business and your review. We understand your concern regarding the service of your vehicle over multiple days. During the visit, we changed the oil as requested. However, we also detected that the oil level was severely low, which can cause low pressure readings. The next diagnostic action would be to perform an oil consumption test to determine the cause of the low oil level, but we couldn't do that on the same day. We apologize for any inconvenience this may have caused. We're always happy to answer any questions you have and will be sure to keep you updated on the results of the oil consumption test. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 31, 2025

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Professional from emphasis on safety to importance on listening to the customer.. even if all I have is a question, my comments matter. More

by JUDOPP
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell, zzLeanna zzKerr

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Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 31, 2025

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Employee Rating

Juan support was excellent, over the phone and also when I was asking for updates about my car. Definitely 5 stars service with Juan. More

by gabrielcb5868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcos Rodriguez

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Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 27, 2025

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Employee Rating

The service manager, Kohl Young, took care of us in a very timely manner. Great service. Greatly appreciated. More

by winnie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila , Kohl Young, zzKaleb zzChadwell

Print
Jan 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 27, 2025

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This dealership is always been nice and kind to me treating me with respect and understanding. I thank you guys for all that you do.. More

by ninaw09
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

Print
Jan 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 22, 2025

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Exelent service! Muy buena atencion ! Los recomiendo , wxelene xjdkdkdkkd dkdkdkdkdk djdjdjjdd jdjdjdjjdfj jdjdjdjjddj kdkdkdkdirifjfnf. Jdjdjdjjf More

by Astridfly333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

Print
Jan 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

January 20, 2025

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Employee Rating

I went for an Oil Change and a Tire Rotation. They did a great job! More

by MS.ROBERSON39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

Print
Jan 21, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 18, 2025

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Employee Rating

Good job everyone. Everything works now. See you guys soon but hopefully not too soon More

by ARAUJOGMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

Print
Jan 20, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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