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Juan Vasquez
Juan Vasquez at Big Star Hyundai

Juan Vasquez | Page 4

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.6
249 Reviews
4.6

249 Reviews

Write a Review

249 Reviews of Juan Vasquez

March 04, 2025

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Employee Rating

Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. More

by KIFBETTY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez, Bryan Malave, Paul Davila , Kohl Young, zzKaleb zzChadwell

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Mar 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 27, 2025

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Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio More

by ruben001109
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

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Feb 27, 2025

Big Star Hyundai responded

Muchos Gracias!

February 26, 2025

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Very knowledgeable and helpful throughout the entire process. I was very pleased with my vusit More

by nevaehsmom512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 18, 2025

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He knows me when i walk in the door and he makes certain that you know what is happening with your car each visit. More

by VASRN
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Recommend Dealer
Yes
Print
Feb 19, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

February 16, 2025

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Thank You Juan Vasquez from Big Star Hyundai for helping me with my SUV needs… More

by BECCAGGONZALEZ
Service Price Transparency
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Recommend Dealer
Yes
Print
Feb 17, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 15, 2025

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Juan was great. My only critique is that we had to bring the car back twice. More

by maxwellzaebst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 17, 2025

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

February 12, 2025

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Employee Rating

Juan is very helpful and he has done great job taking car of my issues. More

by Jinfeng
Recommend Dealer
Yes
Print
Feb 13, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 09, 2025

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This dealership has made is feel confident in the maintenance services they provide. Not the cheapest, but making things right! More

by 1982_ADRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave , zzKaleb zzChadwell

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Feb 10, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

February 03, 2025

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My car was at your dealership for 3 1/2 weeks. I called to schedule appt on 12/16. Was scheduled to come in on 12/21. I got my car back on January 15. I went a month with no car, no loaner. The en More

by MELANECRAWFORD75
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Workmanship
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Recommend Dealer
Yes
Print
Feb 04, 2025

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We are sorry about how much time elapsed for the repair and the unavailability of a loaner vehicle during that time. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you again for your business.

February 03, 2025

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Employee Rating

Finished work extra early Sent videos to keep us informed about what was going on More

by Dlmaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

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