Juan Vasquez | Page 6

Excellent attention and very good work, Juan He is excelent person resolved everything quickly for me. Thank you I appreciate everything. excelent person resolved everything quickly for me. Thank you I appreciate everything. More

by MIRNAY071772 Verified Customer Verified Customer

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The dealership is ok. I normally don’t have any issues when I come here. I normally don’t have any issues when I come here. More

by Nakisha Verified Customer Verified Customer

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They were very professional. Took care of everything in a timely manner. Would recommend to friends Took care of everything in a timely manner. Would recommend to friends More

by mathewsfamilytx Verified Customer Verified Customer

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I usually have a good experience with regular maintenance (oil changes & tire rotations). This particular time was not as pleasant of an experience. There was a lack of communication, organization, and urgen (oil changes & tire rotations). This particular time was not as pleasant of an experience. There was a lack of communication, organization, and urgency to fix the issue. More

by brookemarie1542 Verified Customer Verified Customer

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i had multiple issues with my new car since day 1. i wouldn’t recommend this dealership to the devil. scammers & will try to charge you for everything even when you have warranty/extended warranty. th i wouldn’t recommend this dealership to the devil. scammers & will try to charge you for everything even when you have warranty/extended warranty. they claimed my warranty ran out when my warranty is 100K miles. they couldn’t resolve my issues & tried to charge me for other problems i didn’t even mention. they gave me back my car with a new broken piece at the bottom, & a huge scratch that wasn’t there before i turned my car in. also the interest on the car is so high that i still owe $30K on a car that’s only worth $13K. putting me in an upside down situation. warranty dept & finance dept are no help. they do not care about their consumers, only the money they can take from you. they had the opportunity to do right by me but denied all accountability, responsibility & help. juan is a great employee, so is Bryan, Madison & Kaleb. but this is a horrible company. i wouldn’t recommend Big Star Hyundai to my enemies. i absolutely hate this company. they are for sure the absolute worst dealership i’ve ever dealt with. More

by Jasmine Verified Customer Verified Customer

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Big Star Hyundai always offers a great customer service . They always keep me on the loop on everything they do to my truck They always keep me on the loop on everything they do to my truck More

by jennygarcia901 Verified Customer Verified Customer

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He was very professional and easy to communicate with. Definitely gave a welcoming atmosphere to the entire process Definitely gave a welcoming atmosphere to the entire process More

by adonisvillarreal Verified Customer Verified Customer

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Big Star Hyundai has a Great service department, ask for Paul, he will get you in and out quickly. Paul, he will get you in and out quickly. More

by WISHART.DAVID Verified Customer Verified Customer

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Big star hyundai is a nice place to take my car. All the staff is very friendly. Juan is one of my favorite service guys. All the staff is very friendly. Juan is one of my favorite service guys. More

by jesus7652 Verified Customer Verified Customer

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The prices are fair but I have never waited less than a week for my car to be done, even this last time where I just needed a software update. week for my car to be done, even this last time where I just needed a software update. More

by BUbears Verified Customer Verified Customer

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