Juan R. Cruz
Juan R. Cruz at Sport Mazda

Juan R. Cruz | Page 23

Sales Manager / Upgrade Team

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
544 Reviews

Spanish Speaker

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

5.0

544 Reviews

Write a Review

544 Reviews of Juan R. Cruz

May 30, 2023

Dealership Rating
Employee Rating

Versión clean, accomodating for us customers and your manager Juan Cruz, is the best. Knowledgeable of what he deals with and most important, respectful with everyone he deals with. I was so comfortable More

by Brenda Troche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayeline Sosa Dominguez, Gil Quinones , Juan Cruz

Jun 02, 2023

Sport Mazda responded

Hi Brenda, thank you so much for your positive comments about Sport Mazda South! Thanks again for the recommendation and have an amazing day!

May 31, 2023

Brenda Troche responded

Would definitely return and recommend in the future. Excellent staff and management! Juan Cruz and Gil Quiñones the best to deal with.

May 26, 2023

Dealership Rating
Employee Rating

Miguel went above and beyond with my new lease! He consistently followed up, was friendly and professional and made sure I was 100% happy with my new lease. Thank you Miguel; I will be sure to reco More

by kgething
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Herrick, Miguel A. Melendez

May 31, 2023

Sport Mazda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

May 15, 2023

Dealership Rating
Employee Rating

Excellent dealer and amazing cars. The sellers team is very kind and help us to do a good deal. I strongly recommend the Sport Mazda. More

by Rodrigo Costa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayeline Sosa Dominguez, Jenifer Contreras , Marilyn Santos

May 16, 2023

Sport Mazda responded

Hi Rodrigo, thank you so much for your positive comments about Sport Mazda South! Thanks again for the recommendation, and have an amazing day!

May 13, 2023

Dealership Rating
Employee Rating

,Friendly. Knowledgeable, professional , Great experience. Would definitely recommend to family and friends, looking forward to my next car. More

by kcalestine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delvin Lliteras, Ashley Ramsey, Carlos Burgos , Evan Claudio, John Herrick, Miguel A. Melendez

May 15, 2023

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 15, 2023

kcalestine responded

Have a Great day.

May 15, 2023

kcalestine responded

Have a great day

May 09, 2023

Dealership Rating
Employee Rating

excellent once again i leave the mazda dealership happy, it is my fourth vehicle and they have always treated me excellent, this time my advisor was carlos burgos and the experience was amazing, he explaine More

by luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2023

Sport Mazda responded

Hi Luis, we are very happy to have provided you with such a positive experience! We hope to see you soon!

April 29, 2023

Dealership Rating
Employee Rating

Clean, nice floor waiting area with snacks and drinks & coffee (Starbucks coffee my wife favorite). Great sales service. More

by rafcar0211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte, Christopher Almonte , Miguel A. Melendez

May 03, 2023

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2023

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Employee Rating

Amazing service and expertise of kerwin was amazing through the whole process. Jennifer as well was really helpful through the whole financial process and paperwork More

by Jeremy Rudon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2023

Sport Mazda responded

Hi Jeremy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2023

Dealership Rating
Employee Rating

Very professional. Carlos and Juan were very helpful and knowledgeable. I am very pleased with my purchase. More

by mazda2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Burgos

May 02, 2023

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2023

Dealership Rating
Employee Rating

Fue una maravillosa experiencia, Carlos Burgos me ayudo por completo e hizo que esta experiencia fuera super sencilla, recomendaría un millón de veces a todas las personas que conozco ir donde él, es una p More

by Daniela Gil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Burgos , John Herrick

Apr 05, 2023

Sport Mazda responded

Hola Daniela, nos alegramos de que nuestro personal te haya apoyado tanto durante tu experiencia aquí en Sport Mazda Sur. Por favor, haznos saber si hay algo más que podamos hacer por ti; ¡estamos más que encantados de ayudarte!

March 26, 2023

Dealership Rating
Employee Rating

They give you good offers and rates then when you agree they change it to another one that wasnt agreed to kinda dissatisfied with how they try to change your mind into getting a new car and lie about pric More

by Michel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patricia Arguelles

Mar 28, 2023

Sport Mazda responded

Michel, thank you for your feedback. It is absolutely unacceptable that you feel lied to in any manner in my dealership. Please email me directly at jaymealey@gmail.com so I can hear more about your experience. Jay Mealey / Owner

Mar 28, 2023

Michel responded

Well as you can see after i said im not an american citizen everything changed price changed interest changed ive been with my mazda cx5 for 3 years never skipping a payment always on time and i still got treated and lied like that my uncle is furious cuz after they gave me the deal they never said anything about the new interest being 8.25% or why it was just that also they said if i take the cx9 they can approve me 3 months of no payment then became 2 mazda "didnt approve you" thats why u didnt get it so they just change everything after they run my credit this is the second time and last time im purchasing a car in mazda very disappointed to be played when they are the ones pressuring me with million calls and text messages to in the end just fool me around with this deal

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