Juan R. Cruz
Sales Manager / Upgrade Team
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
Spanish Speaker
Read moreDealership Experience
12 yrs, 5 mos
Industry Experience
12 yrs, 5 mos
459 Reviews
Write a Review459 Reviews of Juan R. Cruz
December 21, 2024
We recently purchased a 2025 CX-70 and we can confidently say this is the best dealership we’ve ever worked with. Kerwin in Sales is absolutely top-notch! From the moment I walked in, he treated us with P say this is the best dealership we’ve ever worked with. Kerwin in Sales is absolutely top-notch! From the moment I walked in, he treated us with Professionalism and Respect. He listened to our needs, answered all of our questions, and made the entire buying process smooth and stress-free. His knowledge and attention to detail are unmatched. If you’re looking for someone who genuinely cares about helping you find the perfect vehicle, Kerwin is your guy! The Service Department is just as exceptional. Stephen leads a team that truly understands what customer service is all about. Every interaction is efficient, professional, and honest. A special shoutout to Paul, our Service Advisor, who went above and beyond to make sure everything is handled perfectly. He always keeps us informed throughout the process and ensures that our vehicles are in top shape. This dealership has it all—great sales, outstanding service, and a team that truly cares about their customers. We highly recommend them for your next car purchase and service needs! More
Other Employees Tagged: Kerwin LaRocque, Stephen Mendez, Mayeline Sosa Dominguez, Paul Clafin
December 12, 2024
Excelente persona, la recomiendo 100% si quieres el mejor trato, no dudes en contactarlo, Gracias a Diego trato, no dudes en contactarlo, Gracias a Diego More
Other Employees Tagged: Mayeline Sosa Dominguez, Diego Hernandez
December 11, 2024
Patricia Arguelles was the sales person who services us. She did give the extra mile. The best service we have ever received at a dealership. She was professional, kind, courteous, answer to all are questio She did give the extra mile. The best service we have ever received at a dealership. She was professional, kind, courteous, answer to all are questions, she went above and beyond. Mazda dealer has a great salesperson there. She was amazing. Patricia treated us as family. Thank you Patricia for that great service. More
Other Employees Tagged: Juan Cruz, Patricia Arguelles
November 30, 2024
Thank you Patricia for helping me out with my new purchase. Very kind and friendly through out the process. Thank you Juan for making the transaction a smooth experience. My 4th car at this dealershi purchase. Very kind and friendly through out the process. Thank you Juan for making the transaction a smooth experience. My 4th car at this dealership! I recommend them 100% More
Other Employees Tagged: Kerwin LaRocque, Patricia Arguelles
November 30, 2024
Patricia fue increíble como me atendió a mí y mi familia, fue súper atenta, nos mostró varias opciones y al final encontramos la cx-50 que nos encantó. Mejor compra de este 2024 fue súper atenta, nos mostró varias opciones y al final encontramos la cx-50 que nos encantó. Mejor compra de este 2024 More
Other Employees Tagged: Mayeline Sosa Dominguez, Luis Resende, Christopher Almonte, Patricia Arguelles
November 27, 2024
Fui recomendado por Lilia Medrano que su hijo Heber Delgado compró dos carros aquí y esta muy buen satisfecho con los servicios y el trato. Patricia es muy amable y nos explicó muy bien todo. Y aparte Delgado compró dos carros aquí y esta muy buen satisfecho con los servicios y el trato. Patricia es muy amable y nos explicó muy bien todo. Y aparte Patricia tiene muy bonita personalidad y es muy eficiente en su trabajo. También el señor Cruz fue muy amable y e psicológico muy bien. More
Other Employees Tagged: Patricia Arguelles
November 25, 2024
Super service from Juanil when purchasing our 2025 CX-5 Turbo. Super features and looks. This is our third CX-5. Love our Mazdas. Turbo. Super features and looks. This is our third CX-5. Love our Mazdas. More
Other Employees Tagged: Luis Resende, John Herrick, Juanil Munoz
November 23, 2024
I have been doing business with Sports Mazda for the past nine years and continue to be impressed with what I believe is the highest level of customer service in the industry. Special thanks to Juan, Kerwin nine years and continue to be impressed with what I believe is the highest level of customer service in the industry. Special thanks to Juan, Kerwin and Patricia for another smooth lease transaction. More
Other Employees Tagged: Kerwin LaRocque, Patricia Arguelles
November 23, 2024
The dealership layout and atmosphere had a pleasant decor. It was clean organized and welcome kept. The dealership had several vehicle models to choose from and test drive. Kerwin, your sales Rep, has decor. It was clean organized and welcome kept. The dealership had several vehicle models to choose from and test drive. Kerwin, your sales Rep, has a very friendly attitude and demeanor. Even though I may have given him a hard way to go with my questions and requests he was not rattled. He is well knowledgeable of Mazda vehicles, he answered all of my questions without hesitation. His knowledge and workings of the CX5 options was impressive. I would refer him to my friends and family if they wanted to purchase a vehicle. More
Other Employees Tagged: Kerwin LaRocque, Rey Almonte
November 07, 2024
Diego was very kind and understanding. He helped explain every step of the process perfectly and made me feel very welcomed. 15/10 would contact again. He helped explain every step of the process perfectly and made me feel very welcomed. 15/10 would contact again. More
Other Employees Tagged: Mayeline Sosa Dominguez, Diego Hernandez