Juan Pena

Great second purchase from Big Star Hyundai, no problems at all! Sit not like all the additional charges at closing! at all! Sit not like all the additional charges at closing! More

by aylco Verified Customer Verified Customer

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Management and service department are not efficient or effective and do not care for customer service effective and do not care for customer service More

by Whoever Verified Customer Verified Customer

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Great service. Our salesman, Moe was prompt to address us as we checked out vehicles. He made us feel comfortable through the entire process and had great communica Our salesman, Moe was prompt to address us as we checked out vehicles. He made us feel comfortable through the entire process and had great communication about each step. More

by gibberman.k7 Verified Customer Verified Customer

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I feel the practices are deceptive. Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I woul Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I would recommend someone go elsewhere for a Hyundai. More

by Ron_legge Verified Customer Verified Customer

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They ok … I’m already having issues with my car & it hasn’t been a month hasn’t been a month More

by dasiamarshall93 Verified Customer Verified Customer

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Your entire sales team was amazing. I had a complicated situation and Juan and Carlos simplified everything and got the ball rolling. Sean in finance also was a joy to work with. Defini I had a complicated situation and Juan and Carlos simplified everything and got the ball rolling. Sean in finance also was a joy to work with. Definitely a Big Star Hyundai customer for life More

by Irma Verified Customer Verified Customer

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Online price was great, but was surprised about a non negotiable AFTERMARKET package that we had to get. Online price was $7000 off MSRP and the forced package was $6999. Alex was great but other salespe negotiable AFTERMARKET package that we had to get. Online price was $7000 off MSRP and the forced package was $6999. Alex was great but other salesperson was misleading about when we’d actually be able to drive off with our car. Overall, the excitement of purchasing a Pallisade has gone out the window due to the lack of price transparency, the lack of follow through by the other salesman, and the overall experience. Still waiting for my car when the other salesman had me drive to the dealership at 10am saying it was ready. It is 1:30pm now. More

by felix.gomez1304 Verified Customer Verified Customer

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The best car buying experience we have had yet. Arin definitely has our business for any car purchase in our family in the future. She truly made it easy. Arin definitely has our business for any car purchase in our family in the future. She truly made it easy. More

by JENNIFER.DUGAN00 Verified Customer Verified Customer

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Great service all around! Very happy with my purchase and recommend anybody that’s looking for a vehicle to go to Big Star Hyundai!!! Very happy with my purchase and recommend anybody that’s looking for a vehicle to go to Big Star Hyundai!!! More

by Eric Verified Customer Verified Customer

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The whole team from front desk to the mechanics in the back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here! back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here! More

by angelt76 Verified Customer Verified Customer

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