Juan Easley | Page 3

purchases car from dealer in Nov 22 took for B service april23 and they found issues that needed ro be resolved so i was confused what is certified pre owned smh april23 and they found issues that needed ro be resolved so i was confused what is certified pre owned smh More

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I had several issues to be addressed. The dealership handled all of problems with excellent skill and expertise. The dealership handled all of problems with excellent skill and expertise. More

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Edward always provides exceptional service to me! I would definitely recommend him and his dealership to everyone that I know. I would definitely recommend him and his dealership to everyone that I know. More

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Mercedes-Benz of Silver Spring (MBSS) is a topflight dealership! As a long-time Benz owner, I know their service is always rendered in a timely, professional, and friendly manner. Last month, I had my f dealership! As a long-time Benz owner, I know their service is always rendered in a timely, professional, and friendly manner. Last month, I had my first sales experience with MBSS and I'm pleased to say I couldn't be happier with the transaction! Starting with a late-night email notice of interest in a specific vehicle I had been looking for, I got a full email response with details on the car from my Sales Manager, Charles Miller, the next morning. Charlie invited me in to see and test drive the car. On arrival, I met Charlie immediately. We discussed and viewed the car; he offered a test drive and answered all of my questions in a no sales pressure atmosphere. As much as I may have tried to hide it, Charlie knew I wanted the car. He worked with me to make sure all of my documentation was received timely and kept me informed by email and text every step of the way! Overall, I'm really grateful for Charlie's expert guidance and MBSS' continued excellence in sales and service! I'd recommend MBSS and Charlie Miller to anyone looking for a quality, no pressure buying experience! More

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This has been my go to dealership to maintain my vehicle since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of t since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of the status of your vehicle along the way. Service Representative Juan Easley provided outstanding quality customer service and I truly appreciated the fact that although I had a challenge with establishing my appointment online, he was able to fit me into the rotation of customers which allowed me to have my service performed the day I went to have the action performed. Mr. Easley was extremely hospitable and listened to and addressed my inquiries which I absolutely appreciate! I am very thankful to the Silver Spring Mercedes Benz Dealership/Service center as they have a true gem in their employ with Mr. Easley and his outstanding quality customer service and support. More

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This one ofthe11111111-. Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! More

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MB of Silver Spring has dedicated service advisors, who are very courteous in providing service advice. are very courteous in providing service advice. More

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Located 3miles from my home Attentive staff that is cooperative with my time needs. Helpful in many ways cooperative with my time needs. Helpful in many ways More

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My experience with Mercedes Benz was great. All of my paperwork was handled Personally by Mr. Elad. The only thing I had to do was sign on the dotted line. My experience was outstanding. All of my paperwork was handled Personally by Mr. Elad. The only thing I had to do was sign on the dotted line. My experience was outstanding. More

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I encountered a group of professionals from the moment I arrived until I left with my vehicle Friendly, efficient, knowledgeable staff arrived until I left with my vehicle Friendly, efficient, knowledgeable staff More

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