Juan Easley
Juan Easley at Mercedes-Benz of Silver Spring

Juan Easley | Page 2

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.6
45 Reviews
4.6

45 Reviews

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45 Reviews of Juan Easley

January 05, 2024

Dealership Rating
Employee Rating

Dealership and staff are outstanding! Great customer service/professionalism. You will appreciate all services provided. More

by Anita Cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2024

Mercedes-Benz of Silver Spring responded

Hi Anita, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 29, 2023

Dealership Rating
Employee Rating

As always, efficient, courteous, no hard sale. Edward has been attentive to my car needs for several years. Today was no exception. may responded thoroughly and patiently to my financing questio More

by NBR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Shyne , Edward Moore

Dec 31, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2023

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Employee Rating

Tom my Service Manager was excellent I'm from n. c and Tom called me daily. I Love the man. Will be back to see him. Earl Williams More

by earlwilliams2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2023

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2023

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Employee Rating

Fast professional excellent customer service. Kept me informed about the status of my car and returned it soo clean. Thank you !! More

by bronxcherry703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 07, 2023

Dealership Rating
Employee Rating

Juan & Willie Rock! Thanks guys for quick service. You worked it all out even it was unexpected service. I'm excited if I have to come cack; I understand that you all wi More

by Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

November 01, 2023

Dealership Rating
Employee Rating

Thanks for the detailed service check-up. As I was about to hit the highway, I really wanted to make sure my vehicle was in the best shape possible. U ALL ROCK! Thanks again. More

by Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey, Scot Shumway

September 30, 2023

Dealership Rating
Employee Rating

They are professional, clean, knowledgeable, and accomodating to whatever questions and concerns that I had. More

by Chiaraslaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James McDonald, Brad Fischer, Robert Marr , Edward Moore

Oct 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2023

Dealership Rating
Employee Rating

I recently visited Silver Spring Mercedes for my car's service, and I must say I'm thoroughly satisfied. Juan Easley was my service advisor, he was professional, efficient, and went the extra mile to ensu More

by satira20011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

Sep 11, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about the services you received and thank you again for choosing the Mercedes-Benz of Silver Spring!

August 23, 2023

Dealership Rating
Employee Rating

Juan Easley is the best advisor! Very welcoming and takes care of my car!! Thanks Juan! More

by Klopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scot Shumway

Aug 28, 2023

Mercedes-Benz of Silver Spring responded

Hello Klopez, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

August 16, 2023

Dealership Rating
Employee Rating

Stellar customer service is always expected and delivered by this dealership! My service rep., Mr. Juan Easley, is the best! More

by terry_lisa_369
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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