Juan Easley | Page 5

Great experience! Welcoming, inviting environment. Smooth, straightforward process. I would absolutely recommend to any family or friends looking to buy a new or used vehicle. Smooth, straightforward process. I would absolutely recommend to any family or friends looking to buy a new or used vehicle. More

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Tom super awesome and extremely knowledgeable about the Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easl Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easley) informed me that the service manager Tom would test drive my vehicle to ensure the brakes were properly functional. During the test drive Tom advised me that he was going to test the ABS in my vehicle. He was extremely knowledgeable about the Mercedes Benz product and shared a lot of insight on my vehicle. He also went a step further upon our return to the dealership to look up and explain all the services that were performed on my vehicle prior to my ownership which was January 25, 2021. I definitely feel comfortable in knowing that when I come to Mercedes Benz of SilverSpring all of my services and sales needs will be meet. Thanks again Tom you rocked! 😉. Juan thanks for your excellent customer service also! More

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Diagnosis technicians are the worst here. Had my car diagnosed ,fixed ,felt same issue ,rediagnosed ,different problem. Thousands waisted on wrong issue. Technicians seem to do the bear minimum when loo diagnosed ,fixed ,felt same issue ,rediagnosed ,different problem. Thousands waisted on wrong issue. Technicians seem to do the bear minimum when looking over cars. More

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Exceptional Service. Always on point. Everyone always warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership More

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Great services! It was great experience to purchase and traded my cars in Mercedes-Benz of Silver Spring. Bijan Nejadi are very professional and Merlin Auses are very It was great experience to purchase and traded my cars in Mercedes-Benz of Silver Spring. Bijan Nejadi are very professional and Merlin Auses are very patient to help me...They made things productivity. Highly recommend them to my friends! More

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