Juan Castellano
Juan Castellano at Hyundai of St Augustine
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Juan Castellano

Technician

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Juan Castellano

October 17, 2024

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Employee Rating

I have been a customer for ten years. The crew is excellent, profesional and courteous. More

by JORGEBERTRAN
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 06, 2024

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Leon is a pleasure to work with Leon. He works hard to be knowledgeable with the cars he sells. There are a lot of cars there. More

by StAugHawk
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating.We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 01, 2024

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Very nice and pleasant environment and great smiling customer service and the new building is beautiful More

by Nikkijo
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Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

Oct 01, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 29, 2024

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Employee Rating

Very knowledgeable sales reps. Customer service was awesome! Clean waiting area, and snacks while you wait. More

by SHAUNDADAVIS2014
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 23, 2024

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Employee Rating

We made two trips for a repair to fix trim that keeps popping of the rear passenger window. We wasn’t home 1 week and it popped off. To long of a wait for service. Just for that we were booked out 3 week More

by capt.jkmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 23, 2024

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. Our service director, Joe King, would like to learn more about your experience. We would be grateful if you could email your best contact information to joeking@hyundaiofstaugustine.org so he may review your concerns and follow up with you personally. We appreciate your patience and understanding as we work as a team to better serve you.

August 22, 2024

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Mirena is great! New location is beautiful, snacks and drinks are a nice touch! Love it! More

by harlie56
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 21, 2024

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Employee Rating

Fair and honest dealership - I went to another Jax Dealership, and they are pale compared to St Augustine dealership. They had sloppy service, my car was not fixed - You, St Augustine Hyundai Dealersh More

by NBTG5V2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 16, 2024

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Employee Rating

From the time I pulled up until the time of my service I was treated with the utmost respect clean atmosphere and everyone that work at the Hyundai dealership was awesome and respectful.. the communication More

by lenonismitchell
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

May 21, 2024

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Employee Rating

I like the new location, and all the staff I interacted with was very friendly and professional. However, I brought my car in for one specific thing to get fixed and they did everything except the one thin More

by AMANDAKIRKSKI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 22, 2024

Hyundai of St Augustine responded

Thank you for the candid feedback. We continue to work harder and smarter everyday to provide a better guest experience. We have brought your concerns to the attention of our Service Team so that they may address it in their daily guest service skills training. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 19, 2024

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Employee Rating

Nice dealership with very friendly folks. One of the few that listens to customers concerns without being condescending. More

by cmbvnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

Mar 19, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We will continue to work harder and smarter everyday to improve as an organization and provide exceptional service to our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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