Juan Barcenas
Juan Barcenas at Randall Reed's Planet Ford

Juan Barcenas

Finance Director

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.7
105 Reviews
4.7

105 Reviews

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105 Reviews of Juan Barcenas

December 12, 2025

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Employee Rating

I recently purchased a Bronco from Randall Reed’s Planet Ford, and the experience was exceptional from start to finish. Ken, our sales rep was knowledgeable, patient and listened to my needs (even when I ch More

by D.Arrington
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Riley

December 09, 2025

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Employee Rating

I have done business with planet Ford in Humble since 2014 and they always work with me and I’ll continue to do business with them and tell everyone that I talk to about how well they have treated me. A More

by gerardolivares415
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

December 09, 2025

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Great experience, it went smooth from initial interaction with sales to onsite review of the vehicle to finance and aftermarket. More

by brent.gibbons
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Finance Experience
Recommend Dealer
Yes

November 29, 2025

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Employee Rating

Great Service Matt was great to work with all sales team were very nice Great location More

by trlee2016
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry

November 20, 2025

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Employee Rating

I had a lot of good experiences at planet ford in humble they have always worked with me an treated me fair More

by P_OLIVARES
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Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2025

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Great service was provided by all from sales to finance really loved my sales person More

by bettiwiggins
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lorena Barker, Ken Riley

September 03, 2025

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Employee Rating

6 weeks after buying my vehicle from them in cash and I still don’t have the title from them. They dont even answer the phone or return calls either. Overall a very negative and worrisome experience More

by peterc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Billy Harvey

August 07, 2025

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Employee Rating

Everyone great , Richard B great , finance group great , top to bottom will be back for more More

by MICHUFF
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Billy Harvey, Lyndi Sage - Walker , Richard B

July 29, 2025

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Employee Rating

Hector Estrada reminds me of what it was like to buy a vehicle 15 years ago outstanding customer service makes you appreciate every interaction. He even took the time to talk to my four-year-old girl and More

by CJGILBERT85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Diaz , Hector Estrada

July 02, 2025

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Employee Rating

John & Nate were absolutely fantastic to work with. They were professional and courteous every step of the way. More

by dax0
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Zuniga, Juan (JP) Perez , John Centner

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