Juan Barcenas

Outstanding customer service. Everyone was very kind and helpful. And they always kept me informed. Everyone was very kind and helpful. And they always kept me informed. More

by WATTHUBERFRANK Verified Customer Verified Customer

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Rain Griffith did an awesome job assisting me in settling on a beautiful STX F150. on a beautiful STX F150. More

by rick_peterson Verified Customer Verified Customer

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Very impressed with the level of knowledge, professionalism and follow up by Kelli Campbell. I brought the vehicle in for minor service and it was pointed out that I could take advantage of add professionalism and follow up by Kelli Campbell. I brought the vehicle in for minor service and it was pointed out that I could take advantage of additional service that would help my vehicle run better and get better gas mileage. Since picking it up, my passengers have comment how much smoother, quieter and more powerful the vehicle feels. Thanks Kelli ! More

by Davidsimpson Verified Customer Verified Customer

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All my expectations were met by the Planet Ford employees. Al my vehicles are Fords. employees. Al my vehicles are Fords. More

by ERPLMP Verified Customer Verified Customer

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When I visited the dealership a year ago the people there helped me get a car Sameday helped me get a car Sameday More

by dorien.d Verified Customer Verified Customer

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Great service great people and great managers all just out standing service over all 👍a out standing service over all 👍a More

by rayray146 Verified Customer Verified Customer

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Great Experience. This is the second car I buy here. Def will buy a third This is the second car I buy here. Def will buy a third More

by Aandonie Verified Customer Verified Customer

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Big vehicle lot with a lot of big vehicles on the big lot in the big in the big More

by pyoung787 Verified Customer Verified Customer

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There was an issue with an incorrect credit card charge. I notified the sales staff that performed the charge and they said they would perform the credit. However, 3 months passed. I contacted Mr. Juan Ba I notified the sales staff that performed the charge and they said they would perform the credit. However, 3 months passed. I contacted Mr. Juan Barcenas in finance to discuss and took immediate action to fact find to determine the issue. It is important to note Mr. Juan Barcenas followed up with me a few days later with a phone call to provide status. Within days after that, Mr. Barcenas provided me the credit card credit receipt. Please thank Mr. Barcenas for his great customer service. This was an out of state sale and it went smoothly and professionally. Cheers to all at Planet 59! Mel Auernig More

by Melchior77 Verified Customer Verified Customer

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Good People, always patience and answering questions. Good experience.. Easy to recommend them to others. questions. Good experience.. Easy to recommend them to others. More

by ETG199 Verified Customer Verified Customer

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