Joshua Jones | Page 45
F&I Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
Dealership Experience
11 yrs, 2 mos
474 Reviews
Write a Review474 Reviews of Joshua Jones
April 21, 2018
Fantastic Everyone involved was amazing, and helpful beyond any expectations I could have had, could not be more happy with the purchase. It was a new experienc Everyone involved was amazing, and helpful beyond any expectations I could have had, could not be more happy with the purchase. It was a new experience for me buying a new car and everyone was extreamly helpful and easy to work with, it made the process very easy for me and took a lot of the stress away, very thankful for all their help. More
Other Employees Tagged: Mitch Giller, Aleksey Naydenko
April 08, 2018
Great Experience I was interested in buying a Subaru Outback and was very pleased by the customer service that Jon provided. We arrived later in the evening and withou I was interested in buying a Subaru Outback and was very pleased by the customer service that Jon provided. We arrived later in the evening and without hesitation Jon provided in-depth detail on the features on the car I was looking at. He is extremely knowledgeable and ensured my family was comfortable during the buying process. He is truly committed to outstanding customer service and it was very refreshing. More
Other Employees Tagged: Shawn Davie , Jon Waugh
March 01, 2018
Glad I made the drive to Heritage Working with Mei Kei was a very pleasant car buying experience. She had the car I was interested in ready for my test drive when I arrived. The onl Working with Mei Kei was a very pleasant car buying experience. She had the car I was interested in ready for my test drive when I arrived. The only negative experience, was being there for 4 hours for a cash purchase. Not sure why it took so long as there was no financing necessary. That being said, I would definitely point anyone I know who is interested in purchasing a new Subaru in Mei Kei's direction. More
Other Employees Tagged: Mei Kei Hong
February 28, 2018
Wonderful! Mei Kei Hong could not have been more helpful to me during this process. Clearly going out of her way for me. Outstanding business person! Mei Kei Hong could not have been more helpful to me during this process. Clearly going out of her way for me. Outstanding business person! More
Other Employees Tagged: Mei Kei Hong
February 28, 2018
Good service Good service. Forth Subaru purchase to our family. Now waiting for call from Technology Specialist to schedule appointment for discuss our questions Good service. Forth Subaru purchase to our family. Now waiting for call from Technology Specialist to schedule appointment for discuss our questions about some technology. More
Other Employees Tagged: Shawn Davie , Stephen Brown, Aleksey Naydenko
January 28, 2018
Honest, knowledgeable and understanding Jon was very knowledgeable of the product he's selling, very professional and customer friendly. Josh was very down to earth and did a great job exp Jon was very knowledgeable of the product he's selling, very professional and customer friendly. Josh was very down to earth and did a great job explaining the finance part so I could understand easily. More
Other Employees Tagged: Jon Waugh
January 07, 2018
Best experience! Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but not here! I told Jon what I was looking for and when I would be able to come get it and how much I was willing to pay and he worked with me to make it happen. In the end, we needed some paperwork from my house an hour away from the dealership to make the deal go through, and Jon drove me an hour back home just to pick them up. Overall, my experience was excellent, and Jon went above and beyond, and Josh was very down to earth and helpful while I was signing all of my paperwork as well! More
Other Employees Tagged: Jon Waugh
January 07, 2018
Overall very good experience Jon Waugh made the entire car buying experience very pleasant. He was very thorough from the first phone call to the moment we left the lot in a brand Jon Waugh made the entire car buying experience very pleasant. He was very thorough from the first phone call to the moment we left the lot in a brand new Car! More
Other Employees Tagged: Jon Waugh
January 06, 2018
Excellent experience Sales personnel listened to my preference in vehicle requirements. Found the perfect vehicle. Took for test drive and answered all my questions. Frien Sales personnel listened to my preference in vehicle requirements. Found the perfect vehicle. Took for test drive and answered all my questions. Friendly and knowledgeable. Overall great experience. More
Other Employees Tagged: Jon Waugh
December 27, 2017
Excellent sales person, and very good stock of vehicles Konstantine was very knowledgable and low pressure. With their excellent Subaru stock he was able to show me three Crosstrek vehicles were very close Konstantine was very knowledgable and low pressure. With their excellent Subaru stock he was able to show me three Crosstrek vehicles were very close to trim and options I was looking for. Got just the color and options I wanted and we worked out a very good deal. Much better experience than some I've had in the past. Oh yes, Josh in finance was also very efficient and helpful. Heading south to warm Florida with my new car. Give them a try! More
Other Employees Tagged: Konstantinos Kohilas
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