Josh Zibrida

Luis greeted me with a smile and a professional attitude. He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed as promised. Vehicle was returned on time, and with fresh wash. THANK YOU LUIS! More

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Fred has done a great job stepping in as service manager. I’ve been going there for about 15 years and seen a few changes of the guard, and I am very impressed with the way he handled my issue. I moved a lot I’ve been going there for about 15 years and seen a few changes of the guard, and I am very impressed with the way he handled my issue. I moved a lot farther away, but service like theirs, including Mike B the shop foreman, makes me feel confident in the choice to make the journey. Good stuff all around including the team at the desk, the porters, and the work done - Thank you guys! More

by ANIBINANI@HOTMAIL.COM Verified Customer Verified Customer

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Volkswagen of Downtown Chicago is an awesome dealership! Everyone I encountered seemed genuine and respectful. Danny (sales associate) and Matt (general sales manager) were both patient and worked v Everyone I encountered seemed genuine and respectful. Danny (sales associate) and Matt (general sales manager) were both patient and worked very hard to get me the offer I wanted for my new Tiguan. I would have no problem recommending this dealership to family and friends. Keep up the good work! I hope that you keep customer standards and needs at the top of your priority list. More

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Great service. Knowledgeable and helpful staff. Will definitely return for all future service thank you Knowledgeable and helpful staff. Will definitely return for all future service thank you More

by Mmeza Verified Customer Verified Customer

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