Josh Chernault | Page 13

It was a good experience. Josh & staff were very professional. I had my Bolt within a day. It drives great! Only issue was waiting 3+ hours for Enterprise rental car. Josh & staff were very professional. I had my Bolt within a day. It drives great! Only issue was waiting 3+ hours for Enterprise rental car. More

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Would’ve been better if there were more people working. Please consider hiring more people Please consider hiring more people More

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As usual the staff was very competent and pleasant. It did seem to take a long time to complete the work. It did seem to take a long time to complete the work. More

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Good service and fair price always listens to customers about their vehicle nice waiting area about their vehicle nice waiting area More

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my service was excellent the service advisor was the BEST. Couldn’t ask to be treated any better BEST. Couldn’t ask to be treated any better More

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Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for 2 days and I took off of work. Vehicle is still making the same noise I took it in for. The month and 1,000 miles are up and I’m stuck with a noise that absolutely drives me crazy. I guess you get what you pay for. Very unhappy with the service department. Place sucks More

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i was impressed with the professional way that the deal was done. the salesman was helpful and knowledgeable of every question we had. i would recommend the salesman and the dealership to everybody. was done. the salesman was helpful and knowledgeable of every question we had. i would recommend the salesman and the dealership to everybody. More

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On time, Courteous. Answer questions promptly and clearly. Very friendly. It is always a pleasant experience to visit Koons White Marsh for service. Recommend highly. clearly. Very friendly. It is always a pleasant experience to visit Koons White Marsh for service. Recommend highly. More

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I have a new vette that # 7 Cylinder went up it was under warranty they fixed it but forgot to put all of panels back in my engine so so disappointing warranty they fixed it but forgot to put all of panels back in my engine so so disappointing More

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I had a problem with my transmission, I spoke with Josh on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to the warranty company, set me up with a loner vehical. He texted me updates about the progress of the repaire. Amazingly, I dropped my vehicle off Sunday evening and was contacted Tuesday noon time that my truck was finished and ready for pick up.Josh and the Koons team did a very good job. They made a stressful situation much easier to bare. Thanks Guys Anthony Fitch Jr. More

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