Joseph Fritz
Joseph Fritz at BMW of West Chester

Joseph Fritz | Page 7

Service Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.8
90 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

26 yrs, 3 mos

Languages Spoken

English English

4.8

90 Reviews

Write a Review

90 Reviews of Joseph Fritz

February 22, 2024

Dealership Rating
Employee Rating

They’re always helpful and knowledgeable, I appreciate their care of my car, and will continue to be a loyal customer. More

by Traylik30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the helpful and knowledgeable performance of our service team. Many thanks for being a valued member of the BMW of West Chester family!

February 16, 2024

Dealership Rating
Employee Rating

Top notch customer service from start to finish. All team members are very professional, knowledgeable, and accommodating. More

by mhochhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the professional and knowledgeable performance of our service team on your recent visit.. Many thanks for choosing BMW of West Chester!

February 16, 2024

Dealership Rating
Employee Rating

BMW of West Chester is a top notch organization! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! More

by cclayton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and helpful service experience delivered by our team. Many thanks for choosing BMW of West Chester!

December 18, 2023

Dealership Rating
Employee Rating

Always professional excellent customer service ,,, very much so hands-on no one does it like BMW of West Chester Pennsylvania thank you to the entire staff by The way I traded in my 2019 740 and got a bran More

by timbersedma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Melissa Gibson, Bill Cosenza, Frank Adinolfi, Chad Carey , Anthony Blubello, John Keenan, Noel Montesano

Dec 18, 2023

BMW of West Chester responded

Thank you for your recognition of the professional experience delivered by our team here at BWM of West Chester! We're delighted to hear you were so pleased.

November 29, 2023

Dealership Rating
Employee Rating

RIM wasn’t replaced by the agent as promised and it was a warranty repair. More

by jlippard04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 29, 2023

BMW of West Chester responded

Unfortunately your Safeguard warranty would cover bends or cracks but does not cover cosmetic damage such as curb rash.

November 24, 2023

Dealership Rating
Employee Rating

Great service, pleasant staff. They do quality work and always return my car clean and in good working order. More

by RADRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

November 17, 2023

Dealership Rating
Employee Rating

BMW of West Chester is a reliable place to have your vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. More

by Antony Blubello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

BMW of West Chester responded

Many thanks Anthony for your outstanding recognition of the performance by our team here at BMW of West Chester!

November 03, 2023

Dealership Rating
Employee Rating

Professional, experienced, pleasant, and knowledgeable! I wouldn't buy anything but a BMW from this dealership. More

by jkjarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Bill Cosenza , Anthony Blubello

Nov 03, 2023

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the professional, pleasant and knowledgeable experience delivered by our team here at BMW of West Chester!

October 19, 2023

Dealership Rating
Employee Rating

Clear communication and expertise. Very knowledgeable and courteous staff. Frank has been great to work with. More

by robertarmstrong1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

BMW of West Chester responded

We are gratified to hear you have been so pleased with the knowledgeable and courteous assistance delivered by Frank and our team. Many thanks for choosing BMW of West Chester!

October 09, 2023

Dealership Rating
Employee Rating

Professional and honest service. I waited for my car and they quick and responsive. I would do it again More

by pwebb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2023

BMW of West Chester responded

We are happy to hear you were so pleased with the professional and efficient performance of our service team. Many thanks for choosing BMW of West Chester!

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