Joseph Budner
Joseph Budner at DCH Kay Honda
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Joseph Budner

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.7
324 Reviews

Dealership Experience

23 yrs

Industry Experience

39 yrs, 11 mos

4.7

324 Reviews

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324 Reviews of Joseph Budner

October 30, 2024

Dealership Rating
Employee Rating

Always reliable and Joe always tries to save us money when he can. Highly recommended to use their services More

by Atanzi62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

July 25, 2024

Dealership Rating
Employee Rating

Once again Joe Budner channeled his knowledge and experience to ensure my own understanding as my Honda Civic was serviced this week. Through many good years, Joe has exuded a strong confidence in hi More

by NancyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

DCH Kay Honda responded

Thank you so much, Nancy, for your kind words for Joe and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

July 20, 2024

Dealership Rating
Employee Rating

Your service desk guy was very rude don't expect to keep using your service anymore i felt i was disrespected by your service guy More

by hurricane0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Acosta, Mark Clifton, Johnny O'Beirne , Haniel Morales

Jul 25, 2024

DCH Kay Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Michael Lyttle General Sales Manager

June 24, 2024

Dealership Rating
Employee Rating

Excellent service, and listened to my concerns. They contacted Honda Corporate to get a well known out of warranty issue taken care of. Ken, Joe, Tiffany, and the Service Staff were excellent. More

by toady86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel , Ken Kallok

Jun 25, 2024

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

June 17, 2024

Dealership Rating
Employee Rating

I’ve had good positive experiences with this dealership when I’ve gotten particular service reps. Tiffany is very good. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tiffany and our team met your expectations. Thank you for choosing DCH Kay Honda; we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

June 13, 2024

Dealership Rating
Employee Rating

Joe Budner is great. I’ve been dealing with him for 20 years. He has always been giving me the best care. Others have been very helpful as well. Love dealing with DCH Hon More

by ECZEPIZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hughes, Tiffany Wessel , Darlene

Jun 14, 2024

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with Joe here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

June 01, 2024

Dealership Rating
Employee Rating

Very efficient service center. Smooth process. Nice people and the coffee is good. I wouldn’t mind if they didn’t play country music though. More

by Georgie
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hughes, Tiffany Wessel , Maricela Oliveras

Jun 02, 2024

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

May 31, 2024

Dealership Rating
Employee Rating

My service rep was great. Friendly, informative and kept me in the loop the entire time I was there. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

May 30, 2024

Dealership Rating
Employee Rating

DCH Kay Honda dealership is good, the staffs are very accommodating and helps me always. They all know what they are doing More

by LINA_ACEBUCHE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

DCH Kay Honda responded

Lina, Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 29, 2024

Dealership Rating
Employee Rating

The dealership is a pleasant atmosphere. The staff is friendly very knowledgeable. Michael Myers is an excellent salesman. I’m having a little problem with the Service department since havin More

by SMTHJAMMK65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 02, 2024

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Lyttle General Sales Manager

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